Matrix-Brand Training Cycles by Johnson Health Tech North America recalled due t...
Reason for Recall / Hazard
Fall hazard
Product Description & Identification
Consumers should immediately stop using the recalled cycles and contact JHTNA to schedule a service technician to install a free repair kit. For more information, consumers can contact JHTNA toll-free at 866-218-3674, from 8 a.m. to 5 p.m. CT, Monday through Friday, by email at cxrecall@matrixfitness.com or online at https://www.matrixfitness.com/us/eng/recalls, or go to www.matrixfitness.com and click on "Recalls". The company is contacting all known purchasers directly.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Johnson Health Tech North America.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Affected Products
Matrix-brand Training Cycles
Additional Source Details
| Field | Value |
|---|---|
| N I D | 76867 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/matrix-brand-training-cycles-johnson-health-tech-north-america-recalled-due-potential |
| Issue | Fall hazard |
| Title | Matrix-Brand Training Cycles by Johnson Health Tech North America recalled due to potential fall hazard |
| Product | Matrix-brand Training Cycles |
| Archived | 0 |
| Category | Sports and fitness |
| Last updated | 2025-01-30 |
| Organization | Consumer product safety |
| What you should do | Consumers should immediately stop using the recalled cycles and contact JHTNA to schedule a service technician to install a free repair kit. For more information, consumers can contact JHTNA toll-free at 866-218-3674, from 8 a.m. to 5 p.m. CT, Monday through Friday, by email at cxrecall@matrixfitness.com or online at https://www.matrixfitness.com/us/eng/recalls, or go to www.matrixfitness.com and click on "Recalls". The company is contacting all known purchasers directly.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Johnson Health Tech North America.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. |