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CPSCGeneral Alert

LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

Published: December 16, 2020Recall ID: 21055Category: generalCountry: US

Reason for Recall / Hazard

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

Product Description & Identification

This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.

Affected Products

LG Chem "RESU 10H" Lithium-Ion Residential Energy Storage System

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/LG-Energy-Solution-Michigan-Recalls-Home-Energy-Storage-Batteries-Due-to-Fire-Hazard
TitleLG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-105800AM.png
Images › 1 › CaptionRecalled RESU 10H (Type-R) home battery
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-105808AM.png
Images › 2 › CaptionThe serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.
Hazards › NameThe home batteries can overheat, posing a risk of fire and emission of harmful smoke.
Injuries › NameThe firm has received five reports of fires resulting in minor property damage. No injuries have been reported.
Products › NameLG Chem "RESU 10H" Lithium-Ion Residential Energy Storage System
Products › Number Of UnitsAbout 1,815
Recall I D8971
Remedies › NameConsumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.
Importers › NameLG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.)
Retailers › NameVarious distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply, from January 2017 through March 2019 for about $8,000.
Recall Date2020-12-16T00:00:00
DescriptionThis recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.
Recall Number21055
Remedy Options › OptionReplace
Consumer ContactLG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.
Last Publish Date2020-12-16T00:00:00
Manufacturer Countries › CountryKorea

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Overview

    Recall Hazard Severity
    Caution (Class III)
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