CPSCGeneral Alert
Lenovo Recalls ThinkPad Laptops Due to Fire Hazard
Published: February 6, 2018Recall ID: 18094Category: generalCountry: US
Reason for Recall / Hazard
An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.
Product Description & Identification
This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.
Affected Products
ThinkPad X1 Carbon Laptops (5th Generation)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Lenovo-Recalls-ThinkPad-Laptops-Due-to-Fire-Hazard |
| Title | Lenovo Recalls ThinkPad Laptops Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/767_1.jpeg |
| Images › 1 › Caption | Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Silver Version |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/767_2.jpeg |
| Images › 2 › Caption | Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Black Version |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/767_3.png |
| Images › 3 › Caption | Picture identifying the laptop machine type, serial number, and date of manufacture. (Silver model) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/767_4.jpeg |
| Images › 4 › Caption | Picture identifying the laptop machine type, serial number, and date of manufacture. (Black model) |
| Hazards › Name | An unfastened screw can damage the battery causing ovearheating, posing a fire hazard. |
| Injuries › Name | There have been no reports of overheating in the United States. |
| Products › Name | ThinkPad X1 Carbon Laptops (5th Generation) |
| Products › Number Of Units | About 78,000 (In addition, about 5,500 were sold in Canada) |
| Recall I D | 8248 |
| Remedies › Name | Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately. |
| Importers › Name | Lenovo Inc., of Morrisville, N.C. |
| Retailers › Name | Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600. |
| Recall Date | 2018-02-06T00:00:00 |
| Description | This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop. |
| Recall Number | 18094 |
| Manufacturers › Name | Lenovo PC, of Hong Kong |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/65898r-eng.php |
| Consumer Contact | Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section. |
| Last Publish Date | 2018-02-06T00:00:00 |
| Manufacturer Countries › Country | China |