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CPSCGeneral Alert

Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard

Published: July 25, 2013Recall ID: 13250Category: generalCountry: US

Reason for Recall / Hazard

The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.

Product Description & Identification

This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

Affected Products

Johnny G. Krankcycle® by Matrix

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2013/Krankcycle-by-Matrix-with-Detachable-Seat-Recalled-by-Johnson-Health-Tech
TitleKrankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2013.13250.KRANKcycleLARGE.jpg
Images › CaptionRecalled Krankcycle with detachable seat
Hazards › NameThe seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
Injuries › NameTwo injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.
Products › NameJohnny G. Krankcycle® by Matrix
Products › TypeExercise Machines/Equipment
Products › Category I D1933
Products › Number Of UnitsAbout 2,200
Recall I D1429
Remedies › NameConsumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
Importers › NameJohnson Health Tech North America, of Cottage Grove, Wis.
Retailers › NameJohnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700.
Recall Date2013-07-25T00:00:00
DescriptionThis recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.
Recall Number13250
Remedy Options › OptionRepair
Consumer ContactJohnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
Last Publish Date2015-01-26T00:00:00
Manufacturer Countries › CountryTaiwan

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Overview

    Recall Hazard Severity
    Caution (Class III)
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