CPSCGeneral Alert
Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to...
Published: July 25, 2013Recall ID: 13250Category: generalCountry: US
Reason for Recall / Hazard
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
Product Description & Identification
This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.
Affected Products
Johnny G. Krankcycle® by Matrix
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2013/Krankcycle-by-Matrix-with-Detachable-Seat-Recalled-by-Johnson-Health-Tech |
| Title | Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Recall.2013.13250.KRANKcycleLARGE.jpg |
| Images › Caption | Recalled Krankcycle with detachable seat |
| Hazards › Name | The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users. |
| Injuries › Name | Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery. |
| Products › Name | Johnny G. Krankcycle® by Matrix |
| Products › Type | Exercise Machines/Equipment |
| Products › Category I D | 1933 |
| Products › Number Of Units | About 2,200 |
| Recall I D | 1429 |
| Remedies › Name | Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online. |
| Importers › Name | Johnson Health Tech North America, of Cottage Grove, Wis. |
| Retailers › Name | Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700. |
| Recall Date | 2013-07-25T00:00:00 |
| Description | This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines. |
| Recall Number | 13250 |
| Remedy Options › Option | Repair |
| Consumer Contact | Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page. |
| Last Publish Date | 2015-01-26T00:00:00 |
| Manufacturer Countries › Country | Taiwan |