NHTSATRAILER HITCHES
Keystone RV Company - Towed Vehicle May Detach From Pin Box
Published: November 27, 2024Recall ID: 24V899000Category: vehiclesCountry: US
Reason for Recall / Hazard
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
Product Description & Identification
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
Affected Products
Towed Vehicle May Detach From Pin Box
Additional Source Details
| Field | Value |
|---|---|
| Subject | Towed Vehicle May Detach From Pin Box |
| Nhtsa id | 24V899000 |
| Component | TRAILER HITCHES |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V899000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Keystone RV Company |
| Defect summary | Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened. |
| Completion rate | 94.93 |
| Corrective action | Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459. |
| Consequence summary | The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash. |
| Mfr campaign number | 24-459 |
| Potentially affected | 303 |
| Report received date | 2024-11-27T00:00:00.000 |
| Fire risk when parked | No |