CPSCGeneral Alert
Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard
Published: June 12, 2018Recall ID: 18175Category: generalCountry: US
Reason for Recall / Hazard
The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
Product Description & Identification
This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.
Affected Products
Ketra D3 recessed downlights
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Ketra-Recalls-to-Inspect-Recessed-Downlights-Due-to-Electrical-Shock-Hazard |
| Title | Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Picture1_44.png |
| Hazards › Name | The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user. |
| Injuries › Name | The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported. |
| Products › Name | Ketra D3 recessed downlights |
| Products › Number Of Units | About 3,400 |
| Recall I D | 8343 |
| Remedies › Name | Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products. |
| Importers › Name | Ketra, Inc., of Austin, Texas |
| Retailers › Name | Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750. |
| Recall Date | 2018-06-12T00:00:00 |
| Description | This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds. |
| Recall Number | 18175 |
| Remedy Options › Option | Repair |
| Consumer Contact | Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information. |
| Last Publish Date | 2018-06-12T00:00:00 |
| Manufacturer Countries › Country | China |