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CPSCGeneral Alert

Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard

Published: June 12, 2018Recall ID: 18175Category: generalCountry: US

Reason for Recall / Hazard

The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.

Product Description & Identification

This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.

Affected Products

Ketra D3 recessed downlights

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Ketra-Recalls-to-Inspect-Recessed-Downlights-Due-to-Electrical-Shock-Hazard
TitleKetra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Picture1_44.png
Hazards › NameThe downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
Injuries › NameThe firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported.
Products › NameKetra D3 recessed downlights
Products › Number Of UnitsAbout 3,400
Recall I D8343
Remedies › NameConsumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products.
Importers › NameKetra, Inc., of Austin, Texas
Retailers › NameAuthorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.
Recall Date2018-06-12T00:00:00
DescriptionThis recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.
Recall Number18175
Remedy Options › OptionRepair
Consumer ContactKetra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.
Last Publish Date2018-06-12T00:00:00
Manufacturer Countries › CountryChina

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Overview

    Recall Hazard Severity
    Caution (Class III)
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