Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; S...
Reason for Recall / Hazard
Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.
Product Description & Identification
This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684
Affected Products
Kenmore Elite Microwave Ovens
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores |
| Title | Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1649_1.png |
| Images › 1 › Caption | Recalled Kenmore Elite microwave oven |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1649_2.jpeg |
| Images › 2 › Caption | Model and serial numbers on the back of recalled microwave ovens |
| Hazards › Name | Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user. |
| Injuries › Name | None reported |
| Products › Name | Kenmore Elite Microwave Ovens |
| Products › Number Of Units | About 700 |
| Recall I D | 8697 |
| Remedies › Name | Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair. |
| Importers › Name | Sears Holdings Management Corporation, of Hoffman Estates, Ill. |
| Retailers › Name | Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350. |
| Recall Date | 2019-11-14T00:00:00 |
| Description | This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684 |
| Recall Number | 20020 |
| Manufacturers › Name | Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China |
| Remedy Options › Option | Repair |
| Consumer Contact | Sears at 800-659-7026 from 7 a.m. to 7 p.m. CT Monday through Friday, or online at www.sears.com and click on “Product Recalls” for more information. |
| Last Publish Date | 2019-11-14T00:00:00 |
| Manufacturer Countries › Country | China |
Overview
- Recalling FirmGalanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China