CPSCGeneral Alert

Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard

Name: Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard
Brand: Humane
SKU: CPSC-25026
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: October 31, 2024Recall ID: 25026Category: generalCountry: US

Reason for Recall / Hazard

The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.

Product Description & Identification

This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.

Affected Products

Humane Charge Case Accessory for Ai Pin

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/Humane-Recalls-Charge-Case-Accessory-for-Ai-Pin-Due-to-Lithium-Battery-Fire-Hazard
Title	Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/charge-case-1.JPG
Images › 1 › Caption	Recalled Humane Inc Ai Pin Charge Case
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/charge-case-2.JPG
Images › 2 › Caption	Recalled Humane Inc Ai Pin Charge Case
Hazards › Name	The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
Injuries › Name	The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported.
Products › Name	Humane Charge Case Accessory for Ai Pin
Products › Number Of Units	About 10,500
Recall I D	10076
Remedies › Name	Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.
Importers › Name	Humane Inc., of San Francisco, California
Retailers › Name	Online at humane.com from November 2023 through May 2024. The Charge Case Accessory was sold with the Humane Ai Pin Complete System for between $700 and $800 and sold separately for about $150.
Recall Date	2024-10-31T00:00:00
Description	This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.
Recall Number	25026
Remedy Options › 1 › Option	Refund
Remedy Options › 2 › Option	Replace
Consumer Contact	Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recall@humane.com, or online at https://humane.com/ccrecall or at https://humane.com/aipin and click "Charge Case Recall" at the bottom of the page.
Last Publish Date	2024-10-31T00:00:00
Manufacturer Countries › Country	China

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Overview

Recall Hazard Severity

Caution (Class III)

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Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard