CPSCGeneral Alert
Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Haza...
Published: October 31, 2024Recall ID: 25026Category: generalCountry: US
Reason for Recall / Hazard
The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
Product Description & Identification
This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.
Affected Products
Humane Charge Case Accessory for Ai Pin
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Humane-Recalls-Charge-Case-Accessory-for-Ai-Pin-Due-to-Lithium-Battery-Fire-Hazard |
| Title | Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/charge-case-1.JPG |
| Images › 1 › Caption | Recalled Humane Inc Ai Pin Charge Case |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/charge-case-2.JPG |
| Images › 2 › Caption | Recalled Humane Inc Ai Pin Charge Case |
| Hazards › Name | The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard. |
| Injuries › Name | The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported. |
| Products › Name | Humane Charge Case Accessory for Ai Pin |
| Products › Number Of Units | About 10,500 |
| Recall I D | 10076 |
| Remedies › Name | Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash. |
| Importers › Name | Humane Inc., of San Francisco, California |
| Retailers › Name | Online at humane.com from November 2023 through May 2024. The Charge Case Accessory was sold with the Humane Ai Pin Complete System for between $700 and $800 and sold separately for about $150. |
| Recall Date | 2024-10-31T00:00:00 |
| Description | This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products. |
| Recall Number | 25026 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Consumer Contact | Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recall@humane.com, or online at https://humane.com/ccrecall or at https://humane.com/aipin and click "Charge Case Recall" at the bottom of the page. |
| Last Publish Date | 2024-10-31T00:00:00 |
| Manufacturer Countries › Country | China |