CPSCGeneral Alert

HP Recalls Fax Machines Due to Fire and Burn Hazards

Name: HP Recalls Fax Machines Due to Fire and Burn Hazards
Brand: HP
SKU: CPSC-12101
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: February 2, 2012Recall ID: 12101Category: generalCountry: US

Reason for Recall / Hazard

The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.

Product Description & Identification

This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.

Affected Products

HP fax 1040 and 1050 machines

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2012/HP-Recalls-Fax-Machines-Due-to-Fire-and-Burn-Hazards
Title	HP Recalls Fax Machines Due to Fire and Burn Hazards
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2012.12101.12101a.jpg
Images › 1 › Caption	Recalled HP fax machine
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2012.12101.12101b.jpg
Images › 2 › Caption	Recalled HP fax machine
Hazards › Name	The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
Injuries › Name	Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.
Products › Name	HP fax 1040 and 1050 machines
Products › Type	Fax Machines
Products › Category I D	67690
Products › Number Of Units	About 928,000 in the U.S. and 240,000 in Canada and Mexico
Recall I D	973
Remedies › Name	Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.
Importers › Name	Hewlett-Packard Co., of Palo Alto, Calif.
Retailers › Name	Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previous recall involving HP fax model 1010 in June 2008.
Recall Date	2012-02-02T00:00:00
Description	This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.
Recall Number	12101
Remedy Options › Option	Replace
Consumer Contact	For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en
Last Publish Date	2016-04-18T00:00:00
Manufacturer Countries › Country	China

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Overview

Recall Hazard Severity

Caution (Class III)

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HP Recalls Fax Machines Due to Fire and Burn Hazards