CPSCGeneral Alert
HP Recalls Fax Machines Due to Fire and Burn Hazards
Published: February 2, 2012Recall ID: 12101Category: generalCountry: US
Reason for Recall / Hazard
The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
Product Description & Identification
This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.
Affected Products
HP fax 1040 and 1050 machines
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2012/HP-Recalls-Fax-Machines-Due-to-Fire-and-Burn-Hazards |
| Title | HP Recalls Fax Machines Due to Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12101.12101a.jpg |
| Images › 1 › Caption | Recalled HP fax machine |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12101.12101b.jpg |
| Images › 2 › Caption | Recalled HP fax machine |
| Hazards › Name | The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards. |
| Injuries › Name | Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada. |
| Products › Name | HP fax 1040 and 1050 machines |
| Products › Type | Fax Machines |
| Products › Category I D | 67690 |
| Products › Number Of Units | About 928,000 in the U.S. and 240,000 in Canada and Mexico |
| Recall I D | 973 |
| Remedies › Name | Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers. |
| Importers › Name | Hewlett-Packard Co., of Palo Alto, Calif. |
| Retailers › Name | Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previous recall involving HP fax model 1010 in June 2008. |
| Recall Date | 2012-02-02T00:00:00 |
| Description | This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide. |
| Recall Number | 12101 |
| Remedy Options › Option | Replace |
| Consumer Contact | For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en |
| Last Publish Date | 2016-04-18T00:00:00 |
| Manufacturer Countries › Country | China |