HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
USHP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
Reason for Recall / Hazard
The battery packs can overheat, posing fire and burn hazards.
Product Description & Identification
This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
Affected Products
HP lithium-ion batteries
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/HP-Recalls-Batteries-for-HP-and-Compaq-Notebook-Computers |
| Title | HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16202.16-202.jpg |
| Images › 1 › Caption | HP Notebook computer battery |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16202.16202a.jpg |
| Images › 2 › Caption | HP Notebook battery label |
| Hazards › Name | The battery packs can overheat, posing fire and burn hazards. |
| Injuries › Name | HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total. |
| Products › Name | HP lithium-ion batteries |
| Products › Type | Batteries and Chargers |
| Products › Category I D | 67666 |
| Products › Number Of Units | About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico) |
| Recall I D | 7777 |
| Remedies › Name | Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. |
| Importers › Name | HP Inc., of Palo Alto, Calif. |
| Retailers › Name | Best Buy, Wal-Mart, and Staples and authorized dealers nationwide and online at www.hp.com from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700. The batteries were also sold separately for between $50 and $90. |
| Recall Date | 2016-06-23T00:00:00 |
| Description | This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA. |
| Recall Number | 16202 |
| Remedy Options › Option | Replace |
| Inconjunctions › 1 › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/58986r-eng.php |
| Inconjunctions › 2 › U R L | http://www.profeco.gob.mx/alertas/alertas16.asp |
| Consumer Contact | HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2016-06-27T00:00:00 |
| Manufacturer Countries › Country | China |
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🚨 SAFETY ALERT: HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/recalls/hp-recalls-batteries-for-hp-and-compaq-notebook-computers-due-to-fire/CPSC-16202
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