CPSCGeneral Alert
Honeywell International Recalls Vista Security System Control Panels Due to Fail...
Published: April 7, 2009Recall ID: 09734Category: generalCountry: US
Reason for Recall / Hazard
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
Product Description & Identification
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.
Affected Products
Vista Residential Security System Control Panels
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2009/Honeywell-International-Recalls-Vista-Security-System-Control-Panels-Due-to-Failure-of-Panic-Feature |
| Title | Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature |
| Images › U R L | https://www.cpsc.gov/~/link/2fdeeebe962f41258bea5d9766f4af79.jpg |
| Images › Caption | Recalled Security System Control Panel |
| Hazards › Name | Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency. |
| Injuries › Name | None reported. |
| Products › Name | Vista Residential Security System Control Panels |
| Products › Type | Home Control/Alarm Systems |
| Products › Category I D | 1999 |
| Products › Number Of Units | About 7,000 |
| Recall I D | 6039 |
| Remedies › Name | Honeywell International is contacting dealers directly and is providing free replacement software to consumers. |
| Retailers › Name | Security and alarm dealers nationwide from October 2007 through January 2009 for about $100. |
| Recall Date | 2009-04-07T00:00:00 |
| Description | This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet. |
| Distributors › Name | Honeywell International Inc., of Melville, N.Y. |
| Recall Number | 09734 |
| Manufacturers › Name | Ademco de Juarez s.r.l., of Mexico |
| Consumer Contact | For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm's Web site at www.security.honeywell.com |
| Last Publish Date | 2014-05-23T00:00:00 |
| Manufacturer Countries › Country | Mexico |