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CPSCGeneral Alert

HoMedics Recalls Massagers Due to Electric Shock and Burn Hazards

Published: May 2, 2017Recall ID: 17144Category: generalCountry: US

Reason for Recall / Hazard

The cord can break near the base of the massager and expose the wires, posing an electric shock and burn hazards.

Product Description & Identification

This recall involves three models of handheld massagers, HHP-375H, HHP-250 and the PA-MH-THP. All models of the massagers have a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the massagers. The HHP-375H model Handheld Dual Node Percussion Massager with Heat is white with a gray handle or black with a gray handle. The massager has three sets of interchangeable nodes. The HHP-250 model Handheld Hot and Cold Massager is white with a gray stripe or gray with a blue stripe. The massager has three, five or eight interchangeable nodes. The PA-MH-THP model Handheld Compact Percussion Massager with Heat is white on the bottom of the base with gray on top. The massager has two sets of interchangeable nodes. All manufacturing dates for all three models are included in the recall and the item date code can be found in either one of the cord prongs or in the rating label located on the underside of the product. Date codes can be identified as a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year.

Affected Products

HoMedics handheld massagers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/HoMedics-Recalls-Massagers-Due-to-Electric-Shock-and-Burn-Hazards
TitleHoMedics Recalls Massagers Due to Electric Shock and Burn Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/HHP-375H model.jpg
Images › 1 › CaptionHHP-375H model Handheld Dual Node Percussion Massager with Heat
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/HHP-250 model.jpg
Images › 2 › CaptionHHP-250 model Handheld Hot and Cold Massager
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/PA-MH-THP model.jpg
Images › 3 › CaptionPA-MH-THP model Handheld Compact Percussion Massager with Heat
Hazards › NameThe cord can break near the base of the massager and expose the wires, posing an electric shock and burn hazards.
Injuries › NameHoMedics has received 140 reports of exposed wires, sparks, smoking and some shooting flames coming from the massagers. There have been 15 reports of burn injuries to consumer's fingers and other parts of the body.
Products › NameHoMedics handheld massagers
Products › Number Of UnitsAbout 400,000
Recall I D8039
Remedies › NameConsumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.
Importers › NameHoMedics USA LLC, of Commerce Township, Mich.
Retailers › NameBed Bath & Beyond, Macy's, Rite-Aid, Walmart and other stores nationwide and HSN from August 2013 through February 2017 for between about $30 and $50.
Recall Date2017-05-02T00:00:00
DescriptionThis recall involves three models of handheld massagers, HHP-375H, HHP-250 and the PA-MH-THP. All models of the massagers have a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the massagers. The HHP-375H model Handheld Dual Node Percussion Massager with Heat is white with a gray handle or black with a gray handle. The massager has three sets of interchangeable nodes. The HHP-250 model Handheld Hot and Cold Massager is white with a gray stripe or gray with a blue stripe. The massager has three, five or eight interchangeable nodes. The PA-MH-THP model Handheld Compact Percussion Massager with Heat is white on the bottom of the base with gray on top. The massager has two sets of interchangeable nodes. All manufacturing dates for all three models are included in the recall and the item date code can be found in either one of the cord prongs or in the rating label located on the underside of the product. Date codes can be identified as a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year.
Recall Number17144
Remedy Options › OptionRefund
Consumer ContactHoMedics toll-free at 888-803-0509 from 7 a.m. to 6 p.m. CT Monday through Friday or online at http://www.homedics.com and click on the Product Recall tab for more information.
Last Publish Date2017-05-02T00:00:00
Manufacturer Countries › CountryChina