CPSCGeneral Alert

Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards

Name: Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
Brand: Hewlett-Packard Company (HP), of Palo Alto, Calif.
SKU: CPSC-14262
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: August 26, 2014Recall ID: 14262Category: generalCountry: US

Reason for Recall / Hazard

The AC power cord can overheat, posing a potential fire and burn hazard.

Product Description & Identification

This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.

Affected Products

Hewlett-Packard and Compaq notebook computer AC power cords

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2014/Hewlett-Packard-Recalls-Notebook-Computer-AC-Power-Cords
Title	Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2014.14262.AC%2520Power%2520CordLARGE.jpg
Images › 1 › Caption	AC power cord
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2014.14262.PowercordnumberLARGE.jpg
Images › 2 › Caption	Power cord
Hazards › Name	The AC power cord can overheat, posing a potential fire and burn hazard.
Injuries › Name	HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.
Products › Name	Hewlett-Packard and Compaq notebook computer AC power cords
Products › Type	Power Cords
Products › Category I D	2079
Products › Number Of Units	5,577,000 in the U.S. and 446,700 in Canada
Recall I D	1754
Remedies › Name	Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Retailers › Name	Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.
Recall Date	2014-08-26T00:00:00
Description	This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.
Recall Number	14262
Manufacturers › Name	Hewlett-Packard Company (HP), of Palo Alto, Calif.
Remedy Options › Option	Replace
Inconjunctions › U R L	https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/41203r-eng.php
Consumer Contact	Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select "Recalls" at the bottom of the page, then select Power Cord Recall.
Last Publish Date	2015-01-09T00:00:00
Manufacturer Countries › Country	China

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Overview

Recalling FirmHewlett-Packard Company (HP), of Palo Alto, Calif.

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: Hewlett-Packard Company (HP), of Palo Alto, Calif. - Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards

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https://therecallfile.com/recalls/hewlett-packard-recalls-notebook-computer-ac-power-cords-due-to-fire-a/CPSC-14262

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Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards