Home/Recalls/CANADA-63746
Health CanadaGeneral Alert

Herbal Essences and Pantene Aerosol Dry Conditioner Spray products and Aerosol D...

Published: December 20, 2021Recall ID: 63746Category: generalCountry: Canada

Reason for Recall / Hazard

Chemical hazard

Product Description & Identification

Consumers should immediately stop using the recalled product and discard them.Consumers can visit www.pantene.ca or www.herbalessences.ca for more information about the impacted products and to learn how to receive reimbursement for eligible products. If consumers have further questions, they can also seek more information via the Consumer Care team at 1-888-674-3631 from Monday – Friday from 9:00am – 6:00pm EST. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to using these products. Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

Herbal Essences and Pantene Aerosol Spray Dry Shampoo and Aerosol Spray Dry Conditioner

Additional Source Details

FieldValue
N I D63746
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/herbal-essences-and-pantene-aerosol-dry-conditioner-spray-products-and-aerosol-dry-0
IssueChemical hazard
TitleHerbal Essences and Pantene Aerosol Dry Conditioner Spray products and Aerosol Dry Shampoo Spray products Recalled Due to Detection of Benzene
ProductHerbal Essences and Pantene Aerosol Spray Dry Shampoo and Aerosol Spray Dry Conditioner
Archived0
CategoryBeauty and personal care
Last updated2021-12-20
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled product and discard them.Consumers can visit www.pantene.ca or www.herbalessences.ca for more information about the impacted products and to learn how to receive reimbursement for eligible products. If consumers have further questions, they can also seek more information via the Consumer Care team at 1-888-674-3631 from Monday – Friday from 9:00am – 6:00pm EST. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to using these products. Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Overview

  • Recalling FirmConsumer product safety
Official Agency Alert