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CPSCGeneral Alert

Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert)

Name: Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert)
Brand: Heat Hero
SKU: CPSC-19738
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: April 17, 2019Recall ID: 19738Category: generalCountry: US

Reason for Recall / Hazard

The heater can overheat, smoke and catch fire, posing fire and burn hazards.

Product Description & Identification

This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.

Affected Products

Portable mini heaters

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2019/Heat-Hero-Recalls-Portable-Plug-in-Heaters-Due-to-Fire-and-Burn-Hazards-Recall-Alert
Title	Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1_8.jpg
Images › 1 › Caption	Recalled Heat Hero portable mini heater – side view
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2_6.jpg
Images › 2 › Caption	Recalled Heat Hero portable mini heater – front view
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/3_4.jpg
Images › 3 › Caption	Recalled Heat Hero portable mini heater – top view
Hazards › Name	The heater can overheat, smoke and catch fire, posing fire and burn hazards.
Injuries › Name	The firm has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, two resulting in property damage. No injuries have been reported.
Products › Name	Portable mini heaters
Products › Number Of Units	About 20,000 (In addition, about 49 units weres sold in Canada)
Recall I D	8536
Remedies › Name	Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly
Importers › Name	Heat Hero LLC, of Irvine, Calif.
Retailers › Name	Online at Shop.buyheathero.com from October 2018 through March 2019 for between $35 and $45.
Recall Date	2019-04-17T00:00:00
Description	This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.
Recall Number	19738
Remedy Options › Option	Replace
Inconjunctions › U R L	http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69604r-eng.php
Consumer Contact	Heat Hero toll-free at 877-479-9172 from 8:30 a.m. to 4:30 p.m. PT Monday through Friday or online at https://shop.buyheathero.com and click on “Recall Information” at the bottom of the page for more information.
Last Publish Date	2019-04-17T00:00:00
Manufacturer Countries › Country	China

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Overview

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert)

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Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert)