CPSCGeneral Alert
Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall ...
Published: April 17, 2019Recall ID: 19738Category: generalCountry: US
Reason for Recall / Hazard
The heater can overheat, smoke and catch fire, posing fire and burn hazards.
Product Description & Identification
This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.
Affected Products
Portable mini heaters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Heat-Hero-Recalls-Portable-Plug-in-Heaters-Due-to-Fire-and-Burn-Hazards-Recall-Alert |
| Title | Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_8.jpg |
| Images › 1 › Caption | Recalled Heat Hero portable mini heater – side view |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_6.jpg |
| Images › 2 › Caption | Recalled Heat Hero portable mini heater – front view |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3_4.jpg |
| Images › 3 › Caption | Recalled Heat Hero portable mini heater – top view |
| Hazards › Name | The heater can overheat, smoke and catch fire, posing fire and burn hazards. |
| Injuries › Name | The firm has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, two resulting in property damage. No injuries have been reported. |
| Products › Name | Portable mini heaters |
| Products › Number Of Units | About 20,000 (In addition, about 49 units weres sold in Canada) |
| Recall I D | 8536 |
| Remedies › Name | Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly |
| Importers › Name | Heat Hero LLC, of Irvine, Calif. |
| Retailers › Name | Online at Shop.buyheathero.com from October 2018 through March 2019 for between $35 and $45. |
| Recall Date | 2019-04-17T00:00:00 |
| Description | This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging. |
| Recall Number | 19738 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69604r-eng.php |
| Consumer Contact | Heat Hero toll-free at 877-479-9172 from 8:30 a.m. to 4:30 p.m. PT Monday through Friday or online at https://shop.buyheathero.com and click on “Recall Information” at the bottom of the page for more information. |
| Last Publish Date | 2019-04-17T00:00:00 |
| Manufacturer Countries › Country | China |