Home/Recalls/CPSC-17114
CPSCGeneral Alert

Haibike Recalls Electric Bicycles Due to Fall Hazard

Published: March 23, 2017Recall ID: 17114Category: generalCountry: US

Reason for Recall / Hazard

The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.

Product Description & Identification

This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination ('HAERA' followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray 'HAERA' followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White

Affected Products

Electric bicycles

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Haibike-Recalls-Electric-Bicycles
TitleHaibike Recalls Electric Bicycles Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Photo 1 - Haibike XDURO Urban 2014.jpg
Images › 1 › CaptionHaibike XDURO Urban model year 2014 electric bicycle
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Photo 2 - Haibike XDURO Urban Modelljahr 2015.jpg
Images › 2 › CaptionHaibike XDURO Urban model year 2015 electric bicycle
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Photo 3 - Haibike XDURO Urban RC Modelljahr 2016.jpg
Images › 3 › CaptionHaibike XDURO Urban RC model year 2016 electric bicycle
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Photo%204%20-%20Haibike%20XDURO%20Race%20Modelljahre%202014%20%26%202015.jpg
Images › 4 › CaptionHaibike XDURO Race model year 2014 & 2015 electric bicycle
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/Photo%205%20-%20Haibike%20XDURO%20Superrace%20Modelljahre%202014%20%26%202015.jpg
Images › 5 › CaptionHaibike XDURO Superrace model year 2014 & 2015 electric bicycle
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/Photo 6 - Haibike XDURO Race S RX Modelljahr 2016.jpg
Images › 6 › CaptionHaibike XDURO Race S RX model year 2016 electric bicycle
Images › 7 › U R Lhttps://www.cpsc.gov/s3fs-public/Photo%207_0.jpg
Images › 7 › CaptionHaibike XDURO Urban S RX model year 2016 electric bicycle
Hazards › NameThe fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
Injuries › NameNone reported
Products › NameElectric bicycles
Products › Number Of UnitsAbout 250 (in addition, 17 were sold in Canada)
Recall I D8007
Remedies › NameConsumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.
Importers › NameHaibike, of Denver, Colo., owned by Accell North America
Retailers › NameIndependent bicycle dealers nationwide from January 2014 through February 2017 for about $4,000.
Recall Date2017-03-23T00:00:00
DescriptionThis recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination ('HAERA' followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray 'HAERA' followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White
Recall Number17114
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/62714r-eng.php
Consumer ContactAccell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.haibike.com and click on "Current recalls" on the right side of the page for more information.
Last Publish Date2017-03-23T00:00:00
Manufacturer Countries › 1 › CountryGermany
Manufacturer Countries › 2 › CountryTaiwan