Home/Recalls/CPSC-15036
CPSCGeneral Alert

Goal Zero Recalls Battery Packs Due to Fire Hazard

Published: November 25, 2014Recall ID: 15036Category: generalCountry: US

Reason for Recall / Hazard

The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.

Product Description & Identification

This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.

Affected Products

Goal Zero Sherpa brand 50 and 120 rechargeable battery packs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2015/Goal-Zero-Recalls-Battery-Packs
TitleGoal Zero Recalls Battery Packs Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15036.GoalZeroSherpa50LARGE.jpg
Images › 1 › CaptionGoal Zero Sherpa 50 battery pack
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15036.GoalZeroSherpa120LARGE.jpg
Images › 2 › CaptionGoal Zero Sherpa 120 battery pack
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15036.GoalZeroSherpa120LogoLARGE.jpg
Images › 3 › CaptionLocation of Sherpa 50 or 120 logo
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15036.GoalZeroSherpaSerialNumberLARGE.jpg
Images › 4 › CaptionSerial number location
Hazards › NameThe battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
Injuries › NameGoal Zero has received one report of a fire and two reports of property damage due to the battery packs overheating. One consumer reported becoming ill after breathing fumes from an overheated battery pack.
Products › NameGoal Zero Sherpa brand 50 and 120 rechargeable battery packs
Products › TypeBatteries and Chargers
Products › Category I D67666
Products › Number Of UnitsAbout 10,000 in the U.S. and 110 in Canada
Recall I D1870
Remedies › NameConsumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Importers › NameGoal Zero LLC, of Bluffdale, Utah
Retailers › NameREI and other sporting goods stores nationwide and online at Amazon.com and Goalzero.com from March 2010 through November 2013 for between $200 and $400.
Recall Date2014-11-25T00:00:00
DescriptionThis recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.
Recall Number15036
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/42667r-eng.php
Consumer ContactGoal Zero toll-free at (877) 897-3193 from 6 a.m. to 6 p.m. MT Monday through Friday or online at www.goalzero.com and click on "Product Notifications" for more information.
Last Publish Date2015-01-06T00:00:00
Manufacturer Countries › CountryChina