Home/Recalls/CPSC-18028
CPSCGeneral Alert

Go Wheels Self-Balancing Scooters/Hoverboards Recalled by Four Star Imports Due to Fire and Explosion Hazards; Sold Exclusively at Village Mart

Published: November 14, 2017Recall ID: 18028Category: generalCountry: US

Reason for Recall / Hazard

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Product Description & Identification

This recall involves all Go Wheels self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. "Go Wheel" is printed in a circle on the middle of the unit where the sides connect. The "Go Wheel" identification will illuminate when the hoverboard is powered on. They were sold in black, white, red, blue, gold and pink.

Affected Products

Self-balancing scooters/hoverboards

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Go-Wheels-SelfBalancing-ScootersHoverboards-Recalled-by-Four-Star-Imports-Due-to-Fire-and-Explosion-Hazards-Sold-Exclusively-at-Village-Mart
TitleGo Wheels Self-Balancing Scooters/Hoverboards Recalled by Four Star Imports Due to Fire and Explosion Hazards; Sold Exclusively at Village Mart
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/553_1.jpeg
Images › 1 › CaptionRecalled Go Wheels hoverboard
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/553_2.jpeg
Images › 2 › CaptionThe “Go Wheel” icon will illuminate when the hoverboard is powered on
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/553_3.jpeg
Images › 3 › CaptionRecalled Go Wheels hoverboard packaging
Hazards › NameThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Injuries › NameFour Star Imports has received one report of a self-balancing scooter/hoverboard overheating. There have been no reports of injuries or property damage.
Products › NameSelf-balancing scooters/hoverboards
Products › Number Of UnitsAbout 1,800
Recall I D8175
Remedies › NameConsumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit.
Importers › NameFour Star Imports, of Memphis, Tenn.
Retailers › NameVillage Mart store in Memphis, Tennessee from October 2015 to March 2016 for about $200.
Recall Date2017-11-14T00:00:00
DescriptionThis recall involves all Go Wheels self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. "Go Wheel" is printed in a circle on the middle of the unit where the sides connect. The "Go Wheel" identification will illuminate when the hoverboard is powered on. They were sold in black, white, red, blue, gold and pink.
Recall Number18028
Remedy Options › OptionReplace
Consumer ContactFour Star Imports at 800-780-5231 from 9 a.m. to 6 p.m. CT or online at www.villagemart.com and click on Recall Notice.
Last Publish Date2017-11-14T00:00:00
Manufacturer Countries › CountryChina

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Overview

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    Caution (Class III)
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