CPSCGeneral Alert
Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard
Published: June 19, 2007Recall ID: 07219Category: generalCountry: US
Reason for Recall / Hazard
These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.
Product Description & Identification
The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.
Affected Products
Gateway Lithium-Ion Battery Packs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2007/Gateway-Inc-Recalls-Notebook-Computer-Batteries-Due-to-Fire-Hazard |
| Title | Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/~/link/99adf0aba90d4f8bb9a83951a0a553b1.jpg |
| Images › 1 › Caption | Recalled Gateway Lithium-Ion Battery Pack |
| Images › 2 › U R L | https://www.cpsc.gov/~/link/e754917c1cdd4c58b2b9a707e6f59066.jpg |
| Images › 2 › Caption | Recalled Gateway Lithium-Ion Battery Pack Label |
| Hazards › Name | These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect. |
| Injuries › Name | Gateway has received four reports of battery packs overheating, including minor property damage. No injuries have been reported. |
| Products › Name | Gateway Lithium-Ion Battery Packs |
| Products › Type | Adapter/Power Supply/Charger/Battery |
| Products › Category I D | 1808 |
| Products › Number Of Units | About 14,000 |
| Recall I D | 3648 |
| Remedies › Name | Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received. |
| Retailers › Name | Gateway's professional and direct distributors and Gateway Country stores nationwide from May 2003 through August 2003. The computers with these batteries sold for between $1,200 and $2,400 and individual batteries sold for between $60 and $90. |
| Recall Date | 2007-06-19T00:00:00 |
| Description | The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack. |
| Distributors › Name | Gateway Inc., of Irvine, Calif. |
| Recall Number | 07219 |
| Consumer Contact | For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m. CT seven days a week or visit the company's Web site at www.gateway.com/battery |
| Last Publish Date | 2015-01-07T00:00:00 |
| Manufacturer Countries › Country | China |