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CPSCGeneral Alert

GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall A...

Published: July 27, 2023Recall ID: 23777Category: generalCountry: US

Reason for Recall / Hazard

The electrical components in the solar energy shingles can malfunction, posing a fire hazard.

Product Description & Identification

This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.

Affected Products

Timberline Solar Energy Shingles

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/GAF-Energy-Recalls-Timberline-Solar-Energy-Shingles-Due-to-Fire-Hazard-Recall-Alert
TitleGAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/solare-shingle.jpg
Images › 1 › CaptionRecalled Timberline Solar (TLS-1) energy shingle
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/solar-jumper-module.jpg
Images › 2 › CaptionRecalled Timberline Solar Energy (TLS-1) jumper module
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/installed-solar.jpg
Images › 3 › CaptionInstalled solar system including recalled shingles and jumper modules
Hazards › NameThe electrical components in the solar energy shingles can malfunction, posing a fire hazard.
Injuries › NameThe firm has received one report of fire and five reports of thermal incidents resulting in property damage, including damage to the roof deck. No injuries have been reported.
Products › NameTimberline Solar Energy Shingles
Products › Number Of UnitsAbout 2,100
Recall I D9675
Remedies › NameGAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.
Retailers › NameGAF direct sales to and through installing contractors in select states from November 2021 through April 2023. The recalled shingles were sold as part of solar systems that range in price from $40,000 to $100,000.
Recall Date2023-07-27T00:00:00
DescriptionThis recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.
Recall Number23777
Manufacturers › NameGAF Energy LLC, of San Jose, California
Remedy Options › OptionRepair
Consumer ContactGAF Energy toll-free at 888-838-5567 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at https://www.gaf.energy/important-safety-message/ or https://www.gaf.energy/ and click on "Recall" for more information.
Last Publish Date2023-07-27T00:00:00
Manufacturer Countries › CountryUnited States

Overview

  • Recalling FirmGAF Energy LLC, of San Jose, California
Official Agency Alert