FSIS Issues Public Health Alert for Chicken Soup Product Due To Misbranding and ...
Reason for Recall / Hazard
Misbranding, Unreported Allergens
Product Description & Identification
Editor’s Note: May 23, 2025 – Distribution and company contact information have been updated. WASHINGTON, May 22, 2025 – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for ready-to-eat (RTE) chicken soup products due to misbranding and an undeclared allergen. The products contain wheat, a known allergen, which is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers with allergies to wheat are aware that these products should not be consumed. A recall was not requested because the affected products are no longer available for purchase. The RTE chicken soup items were produced on April 10, 2025. The following products are subject to the public health alert [ view labels ]: 24-oz. plastic cups labeled “Signature SELECT Creamy Chicken & Wild Rice SOUP with White Meat Chicken” on the lid and labeled “Signature SELECT Chicken Corn CHOWDER with White Meat Chicken Smoke Flavor Added” on the side of the cup with a “BEST BY June 24 25” and lot code “8225 5100” printed on the bottom of the cup. The products bear establishment number “P-46381” inside the USDA mark of inspection. These items were shipped to retail and distributor locations nationwide. The problem was discovered by a retailer after a store employee identified “Signature SELECT Creamy Chicken & Wild Rice SOUP with White Meat Chicken” product bearing the correct top label but incorrect side label. The retailer reported the issue to the producing establishment, and the establishment notified FSIS. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a healthcare provider. FSIS is concerned that some products may be in consumers’ refrigerators or freezers. Consumers who have purchased these products are urged not to serve, sell, or consume them. These products should be thrown away or returned to the place of purchase. Consumers with questions should contact Albertsons Companies’ Customer Service Center at 1-877-723-3929 Monday through Friday from 5 a.m. to 9 p.m. PST. Media with questions regarding the public health alert can contact Albertsons Media Relations at media@albertsons.com . Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .
Affected Products
• 24-oz. plastic cups labeled “Signature SELECT Creamy Chicken & Wild Rice SOUP with White Meat Chicken” on the lid and labeled “Signature SELECT Chicken Corn CHOWDER with White Meat Chicken Smoke Flavor Added”
Additional Source Details
| Field | Value |
|---|---|
| Langcode | English |
| Field year | 2025 |
| Field title | FSIS Issues Public Health Alert for Chicken Soup Product Due To Misbranding and Undeclared Allergen |
| Field labels | pha-05222025-01-labels.pdf |
| Field states | Nationwide |
| Field summary | <p><strong>Editor’s Note: May 23, 2025</strong> – Distribution and company contact information have been updated. </p> <p>WASHINGTON, May 22, 2025 – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for ready-to-eat (RTE) chicken soup products due to misbranding and an undeclared allergen. The products contain wheat, a known allergen, which is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers with allergies to wheat are aware that these products should not be consumed. A recall was not requested because the affected products are no longer available for purchase.</p> <p>The RTE chicken soup items were produced on April 10, 2025. The following products are subject to the public health alert [<a href="https://www.fsis.usda.gov/sites/default/files/food_label_pdf/2025-05/pha-05222025-01-labels.pdf">view labels</a>]:</p> <ul> <li>24-oz. plastic cups labeled “Signature SELECT Creamy Chicken & Wild Rice SOUP with White Meat Chicken” on the lid and labeled “Signature SELECT Chicken Corn CHOWDER with White Meat Chicken Smoke Flavor Added” on the side of the cup with a “BEST BY June 24 25” and lot code “8225 5100” printed on the bottom of the cup.</li> </ul> <p>The products bear establishment number “P-46381” inside the USDA mark of inspection. These items were shipped to retail and distributor locations nationwide. </p> <p>The problem was discovered by a retailer after a store employee identified “Signature SELECT Creamy Chicken & Wild Rice SOUP with White Meat Chicken” product bearing the correct top label but incorrect side label. The retailer reported the issue to the producing establishment, and the establishment notified FSIS.</p> <p>There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a healthcare provider. </p> <p>FSIS is concerned that some products may be in consumers’ refrigerators or freezers. Consumers who have purchased these products are urged not to serve, sell, or consume them. These products should be thrown away or returned to the place of purchase.</p> <p><a>Consumers with questions should contact Albertsons Companies’ Customer Service Center at 1-877-723-3929 Monday through Friday from 5 a.m. to 9 p.m. PST. Media with questions regarding the public health alert can contact Albertsons Media Relations at </a><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.fsis.usda.gov%2Frecalls-alerts%2Fmedia%40albertsons.com&data=05%7C02%7Cmitch.adams%40usda.gov%7Cfdffacea9e04429a7cd308dd9a20990a%7Ced5b36e701ee4ebc867ee03cfa0d4697%7C1%7C0%7C638836186987795957%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=rXDxHBsx2waKqNhlkuQ8KDXeS%2F0uj3X6Qi8rQ2Jrw98%3D&reserved=0">media@albertsons.com</a>.</p> <p>Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to <a href="mailto:MPHotline@usda.gov">MPHotline@usda.gov</a>. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffoodcomplaint.fsis.usda.gov%2FeCCF%2F&data=05%7C01%7CMelissa.Cordell%40usda.gov%7C2ffd2d584176447889ea08dbb48bd749%7Ced5b36e701ee4ebc867ee03cfa0d4697%7C1%7C0%7C638302284933732023%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Jx%2BVgXbvTA0YVfEYBwKrSu9MQne%2BUQZ3bT04yRxlrAI%3D&reserved=0">https://foodcomplaint.fsis.usda.gov/eCCF/</a>.</p> <p> </p> <p> </p> |
| Field processing | Fully Cooked - Not Shelf Stable |
| Field recall url | http://www.fsis.usda.gov/recalls-alerts/fsis-issues-public-health-alert-chicken-soup-product-due-misbranding-and-undeclared |
| Field risk level | Public Health Alert |
| Field has spanish | False |
| Field recall date | 2025-05-22 |
| Field recall type | Public Health Alert |
| Field active notice | False |
| Field media contact | Mitch Adams |
| Field product items | • 24-oz. plastic cups labeled “Signature SELECT Creamy Chicken & Wild Rice SOUP with White Meat Chicken” on the lid and labeled “Signature SELECT Chicken Corn CHOWDER with White Meat Chicken Smoke Flavor Added” |
| Field recall number | PHA-05222025-01 |
| Field recall reason › 1 | Misbranding |
| Field recall reason › 2 | Unreported Allergens |
| Field archive recall | False |
| Field last modified date | 2025-05-23 |
| Field related to outbreak | False |
| Field recall number export | PHA-05222025-01 |
| Field company media contact | Company Contact Alberstons Jessica Keener, Communications Manager media@albertsons.com |
| Field recall classification | Public Health Alert |