Ford Motor Company - Software Error May Cause Loss of Drive Power
USFord Motor Company - Software Error May Cause Loss of Drive Power
Recalling Firm: Ford Motor Company
Reason for Recall / Hazard
A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
Product Description & Identification
Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Affected Products
Software Error May Cause Loss of Drive Power
Additional Source Details
| Field | Value |
|---|---|
| Subject | Software Error May Cause Loss of Drive Power |
| Nhtsa id | 25V239000 |
| Component | POWER TRAIN |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V239000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Ford Motor Company |
| Defect summary | Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall. |
| Completion rate | 78.34 |
| Corrective action | Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35. |
| Consequence summary | A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash. |
| Mfr campaign number | 25S35 |
| Potentially affected | 24655 |
| Report received date | 2025-04-11T00:00:00.000 |
| Fire risk when parked | No |
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Overview
- Recalling FirmFord Motor Company
- Risk LevelPOWER TRAIN
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