Ford Motor Company - Panoramic and Center Display Failure/FMVSS 111
USFord Motor Company - Panoramic and Center Display Failure/FMVSS 111
Recalling Firm: Ford Motor Company
Reason for Recall / Hazard
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Product Description & Identification
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
Affected Products
Panoramic and Center Display Failure/FMVSS 111
Additional Source Details
| Field | Value |
|---|---|
| Subject | Panoramic and Center Display Failure/FMVSS 111 |
| Nhtsa id | 25V337000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V337000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Ford Motor Company |
| Defect summary | Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305. |
| Completion rate | 96.15 |
| Corrective action | The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21. |
| Consequence summary | A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash. |
| Mfr campaign number | 25C21 |
| Potentially affected | 30679 |
| Report received date | 2025-05-23T00:00:00.000 |
| Fire risk when parked | No |
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Overview
- Recalling FirmFord Motor Company
- Risk LevelELECTRICAL SYSTEM
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