NHTSAELECTRICAL SYSTEM
Ford Motor Company - High Voltage Battery Water Damage May Cause Fire
Published: April 11, 2025Recall ID: 25V238000Category: vehiclesCountry: US
Reason for Recall / Hazard
Water inside a high voltage battery can cause an electrical short circuit, increasing the risk of a fire.
Product Description & Identification
Ford Motor Company (Ford) is recalling certain 2024-2025 E-Transit Chassis Cab vehicles. The tray side rails for the high voltage battery pack may buckle and crack, allowing water to enter the battery.
Affected Products
High Voltage Battery Water Damage May Cause Fire
Additional Source Details
| Field | Value |
|---|---|
| Subject | High Voltage Battery Water Damage May Cause Fire |
| Nhtsa id | 25V238000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V238000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Ford Motor Company |
| Defect summary | Ford Motor Company (Ford) is recalling certain 2024-2025 E-Transit Chassis Cab vehicles. The tray side rails for the high voltage battery pack may buckle and crack, allowing water to enter the battery. |
| Completion rate | 96.94 |
| Corrective action | Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace, or repair the battery assembly as necessary, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S36. |
| Consequence summary | Water inside a high voltage battery can cause an electrical short circuit, increasing the risk of a fire. |
| Mfr campaign number | 25S36 |
| Potentially affected | 457 |
| Report received date | 2025-04-11T00:00:00.000 |
| Fire risk when parked | Yes |