Ford Motor Company - Back Seat Occupants May Become Trapped
USFord Motor Company - Back Seat Occupants May Become Trapped
Recalling Firm: Ford Motor Company
Reason for Recall / Hazard
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Product Description & Identification
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Affected Products
Back Seat Occupants May Become Trapped
Additional Source Details
| Field | Value |
|---|---|
| Subject | Back Seat Occupants May Become Trapped |
| Nhtsa id | 25V404000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V404000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Ford Motor Company |
| Defect summary | Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat. |
| Completion rate | 82.54 |
| Corrective action | Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65. |
| Consequence summary | The inability to enter or exit the vehicle in an emergency increases the risk of injury. |
| Mfr campaign number | 25S65 |
| Potentially affected | 197432 |
| Report received date | 2025-06-13T00:00:00.000 |
| Fire risk when parked | No |
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Overview
- Recalling FirmFord Motor Company
- Risk LevelELECTRICAL SYSTEM
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