Home/Recalls/CANADA-73475
Health CanadaGeneral Alert

Flo Battery Backup for Flo Smart Water Monitors recalled due to fire hazard

Published: April 13, 2023Recall ID: 73475Category: generalCountry: Canada

Reason for Recall / Hazard

Fire hazard

Product Description & Identification

Consumers should immediately unplug and stop using their recalled battery back-up, contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries, and for a refund.For more information, consumers can contact Moen Incorporated toll-free at 1-844-633-8356, 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Moen IncorporatedPlease note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

Flo Smart Water Lithium Ion Battery Backup

Additional Source Details

FieldValue
N I D73475
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/flo-battery-backup-flo-smart-water-monitors-recalled-due-fire-hazard
IssueFire hazard
TitleFlo Battery Backup for Flo Smart Water Monitors recalled due to fire hazard
ProductFlo Smart Water Lithium Ion Battery Backup
Archived0
CategoryElectronics
Last updated2023-04-13
OrganizationConsumer product safety
What you should doConsumers should immediately unplug and stop using their recalled battery back-up, contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries, and for a refund.For more information, consumers can contact Moen Incorporated toll-free at 1-844-633-8356, 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Moen IncorporatedPlease note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Overview

  • Recalling FirmConsumer product safety
Official Agency Alert