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CPSCGeneral Alert

Family Dollar Stores Recalls Optimus Tower Quartz Heaters Due to Overheating and...

Published: May 9, 2013Recall ID: 13186Category: generalCountry: US

Reason for Recall / Hazard

The heaters can overheat posing a fire hazard.

Product Description & Identification

Optimus Tower Quartz Heaters are portable electric tower heaters that are about 10 inches wide, 25 inches tall and 9 inches deep. The heaters have a white metal casing with a white plastic top, a wire cage protecting the heating elements and vent slits at the bottom. The front section of the top has the brand name Optimus, a power light, a caution light and two dials. One dial turns the heater on or off and selects the power of either 750 watts or 1500 watts. The other control knob selects the heat range between high and low. The rear section of the top has fire, high temperature and shock warnings and diagrams of the heater being used in 750 watt mode and 1500 watt mode. Model number "H-5232" is on a silver sticker on the bottom of the heater below the words "Optimus" and "Quartz Heater."

Affected Products

Portable Heaters

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2013/Family-Dollar-Stores-Recalls-Optimus-Tower-Quartz-Heaters
TitleFamily Dollar Stores Recalls Optimus Tower Quartz Heaters Due to Overheating and Fire Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2013.13186.1-13186%2520Tower%2520Quartz%2520Heater%2520LARGE.jpg
Images › 1 › CaptionOptimus Tower Quartz Heater, Model Number H-5232
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2013.13186.2-13186Tower%2520Quartz%2520Heater%2520Top%2520LARGE.jpg
Images › 2 › CaptionControl panel of the Optimus Tower Quartz Heater
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2013.13186.3-13186%2520Tower%2520Quartz%2520Heater%2520Lable%2520LARGE.jpg
Images › 3 › CaptionThe Optimus Tower Quartz Heater model number is on the bottom of the unit.
Hazards › NameThe heaters can overheat posing a fire hazard.
Injuries › NameFamily Dollar Stores has received 10 reports of overheating, including some reports of temperature knobs melting. The firm has not received reports of injury, fire or property damage.
Products › NamePortable Heaters
Products › TypePortable Electric Heaters
Products › Category I D67922
Products › Number Of UnitsAbout 19,640
Recall I D1374
Remedies › NameConsumers should immediately unplug and stop using the heaters and return the product to any Family Dollar Stores location for a full refund.
Importers › NameFamily Dollar Services Inc., of Matthews, N.C.
Retailers › NameFamily Dollar Stores from September 2012 through December 2012 for about $35.
Recall Date2013-05-09T00:00:00
DescriptionOptimus Tower Quartz Heaters are portable electric tower heaters that are about 10 inches wide, 25 inches tall and 9 inches deep. The heaters have a white metal casing with a white plastic top, a wire cage protecting the heating elements and vent slits at the bottom. The front section of the top has the brand name Optimus, a power light, a caution light and two dials. One dial turns the heater on or off and selects the power of either 750 watts or 1500 watts. The other control knob selects the heat range between high and low. The rear section of the top has fire, high temperature and shock warnings and diagrams of the heater being used in 750 watt mode and 1500 watt mode. Model number "H-5232" is on a silver sticker on the bottom of the heater below the words "Optimus" and "Quartz Heater."
Recall Number13186
Remedy Options › OptionRefund
Consumer ContactFamily Dollar Stores at (800) 547-0359 from 8:30 a.m. to 5 p.m. Monday through Friday, or online at www.familydollar.com, then click on Product Recalls in the Help section at the bottom of the page.
Last Publish Date2015-01-23T00:00:00
Manufacturer Countries › CountryChina