Expanded Recall: Polaris and 509 branded helmets recalled due to impact hazard
CanadaExpanded Recall: Polaris and 509 branded helmets recalled due to impact hazard
Recalling Firm: Consumer product safety
Reason for Recall / Hazard
Impact hazard
Product Description & Identification
Consumers should immediately stop using the recalled helmets and contact 509 or Polaris for a replacement, refund, or repair, depending on the model of helmet.For more information, consumers can contact 509 by phone at 1-877-743-3509 from 8am to 4pm (PST) Monday to Friday or by email at support@ride509.com. Consumers can also contact Polaris at 1-800-POLARIS (765-2747) from 7am to 8pm (CST) Monday to Friday and 10am-2pm (CST) on Saturday or by email at owner.connections@polaris.com.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Polaris Industries Ltd.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Affected Products
Polaris and 509 branded helmets
Additional Source Details
| Field | Value |
|---|---|
| N I D | 77032 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/expanded-recall-polaris-and-509-branded-helmets-recalled-due-impact-hazard |
| Issue | Impact hazard |
| Title | Expanded Recall: Polaris and 509 branded helmets recalled due to impact hazard |
| Product | Polaris and 509 branded helmets |
| Archived | 0 |
| Category | Sports and fitness |
| Last updated | 2025-07-03 |
| Organization | Consumer product safety |
| What you should do | Consumers should immediately stop using the recalled helmets and contact 509 or Polaris for a replacement, refund, or repair, depending on the model of helmet.For more information, consumers can contact 509 by phone at 1-877-743-3509 from 8am to 4pm (PST) Monday to Friday or by email at support@ride509.com. Consumers can also contact Polaris at 1-800-POLARIS (765-2747) from 7am to 8pm (CST) Monday to Friday and 10am-2pm (CST) on Saturday or by email at owner.connections@polaris.com.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Polaris Industries Ltd.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. |
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🚨 SAFETY ALERT: Consumer product safety - Expanded Recall: Polaris and 509 branded helmets recalled due to impact hazard Check if your household is affected: https://therecallfile.com/recalls/expanded-recall-polaris-and-509-branded-helmets-recalled-due-to-impact/CANADA-77032
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