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Health CanadaGeneral Alert

Expanded recall: MTB Hybrid Gen4 Pro Crank Arm recalled due to fall hazard

Published: December 4, 2025Recall ID: 78047Category: generalCountry: Canada
Canada
Safety AlertHealth CanadaCanadaCanada

Expanded recall: MTB Hybrid Gen4 Pro Crank Arm recalled due to fall hazard

Recalling Firm: Consumer product safety

Reason for Recall / Hazard

Fall hazard

Product Description & Identification

Consumers should immediately stop using the recalled crank arms and visit their Cube dealer to have their crank arm inspected and to have the crank bolts replaced.For more information, consumers can contact EU-CAN Distribution Inc. by telephone at 1-888-997-2885 Ext. “0”, Monday to Friday between 9am to 5pm EST and by email at customerservice@eucan.bike or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

Cube Samox Acid MTB Hybrid Gen4 Pro Crank Arm

Additional Source Details

FieldValue
N I D78047
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/expanded-recall-mtb-hybrid-gen4-pro-crank-arm-recalled-due-fall-hazard
IssueFall hazard
TitleExpanded recall: MTB Hybrid Gen4 Pro Crank Arm recalled due to fall hazard
ProductCube Samox Acid MTB Hybrid Gen4 Pro Crank Arm
Archived0
CategorySports and fitness
Last updated2025-12-04
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled crank arms and visit their Cube dealer to have their crank arm inspected and to have the crank bolts replaced.For more information, consumers can contact EU-CAN Distribution Inc. by telephone at 1-888-997-2885 Ext. “0”, Monday to Friday between 9am to 5pm EST and by email at customerservice@eucan.bike or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

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Overview

  • Recalling FirmConsumer product safety
Recall Hazard Severity
Caution (Class III)
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