Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)
Reason for Recall / Hazard
A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
Product Description & Identification
This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225. Model Name Model Number BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX BigDog Stout MP 937680, 937698, 937706 Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE
Affected Products
Zero turn lawn mowers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Excel-Industries-Recalls-Zero-Turn-Mowers-Due-to-Fire-Hazard-Recall-Alert |
| Title | Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_14.png |
| Images › 1 › Caption | Recalled Hustler FasTrak series zero-turn mower |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_13.png |
| Images › 2 › Caption | Recalled Hustler FasTrak SDX series zero-turn mower |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3_11.png |
| Images › 3 › Caption | Recalled BigDog Stout MP series zero-turn mower |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4_7.png |
| Images › 4 › Caption | Recalled BigDog Stout series zero-turn mower |
| Hazards › Name | A wire tie underneath the seat could damage the fuel line, posing a fire hazard. |
| Injuries › Name | None reported |
| Products › Name | Zero turn lawn mowers |
| Products › Number Of Units | About 5,400 |
| Recall I D | 8569 |
| Remedies › Name | Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly. |
| Retailers › Name | Authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400. |
| Recall Date | 2019-05-30T00:00:00 |
| Description | This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225. Model Name Model Number BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX BigDog Stout MP 937680, 937698, 937706 Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE |
| Recall Number | 19748 |
| Manufacturers › Name | Excel Industries Inc., of Hesston, Kans. |
| Remedy Options › Option | Repair |
| Consumer Contact | Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” for more information. |
| Last Publish Date | 2019-05-30T00:00:00 |
| Manufacturer Countries › Country | United States |