Ergotron Recalls Television Wall Mounts Due to Risk of Injury
Reason for Recall / Hazard
The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders.
Product Description & Identification
The adjustable Ergotron interactive wall mount is designed for flat panel displays and televisions which allows users to reposition their display angles. The wall mounts consist of three parts including a wall mount plate for securing the system to the wall; an extendible arm that allows the user to adjust the position of their television in multiple directions and a monitor plate for securing the arm to the television. The recall includes the following model and part numbers: MODEL PART NUMBER UPC/GTIN CODE DATE CODE PLAY40 (Polished, Black) 45-284-026 45-284-223 698833020007 10698833020004 698833020601 10698833020608 ER111107 - ER120905 PLAY40DS (Black) 45-308-223 698833022698 10698833022695 ER120628 - ER120907 PLAY70 (Polished, Black) 45-294-026 45-294-223 698833022588 10698833020585 698833020618 ER120711 - ER120803 ITV-HD (Polished) 45-296-026 698833021004 1195047 - 1207488 ITV-VHD (Polished) 45-304-026 698833021905 1201790 - 1208148 OM80FM 45-367 698833034868 10698833034865 ER120831 OBFM120 45-303-223 698833021875 10698833021872 ER120817- ER121214 OBFM60 60-644-223 698833021851 10698833021858 ER120817- ER121214 OC80FM 45-305 698833022070 10698833022077 ER120518-121102 The model number and date codes are printed on the underside of the arms of the PLAY and ITV models. The date code label for the OM80FM, OBFM120 and OBFM60 models is printed on the front surface of the wall mount bracket.
Affected Products
Ergotron Interactive Wall Mounts
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2014/Ergotron-Recalls-Television-Wall-Mounts |
| Title | Ergotron Recalls Television Wall Mounts Due to Risk of Injury |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14090.PLAY40-P%2520LARGE.jpg |
| Images › 1 › Caption | Model: PLAY40 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14090.Play40DS%2520LARGE.jpg |
| Images › 2 › Caption | Model: PLAY40DS |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14090.PLAY70-P%2520LARGE.jpg |
| Images › 3 › Caption | Model: PLAY70 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14090.Intrctv-HD%2520LARGE.jpg |
| Images › 4 › Caption | Model: ITV-HD |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14090.Intrctv-VHD%2520LARGE.jpg |
| Images › 5 › Caption | Model: ITV-VHD |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14090.OM80FM%2520LARGE.jpg |
| Images › 6 › Caption | Model: OM80FM |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14090.OBFM120%2520LARGE.jpg |
| Images › 7 › Caption | Model: OBFM120 |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14090.OBFM60%2520LARGE.jpg |
| Images › 8 › Caption | Model: OBFM60 |
| Hazards › Name | The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders. |
| Injuries › Name | Ergotron has received three reports of the monitor plate separating from the wall mount system. Consumers reported property damage to components of the wall mount unit. No injuries have been reported. |
| Products › Name | Ergotron Interactive Wall Mounts |
| Products › Type | Televisions, Mounts, Guards & Antennas |
| Products › Category I D | 2169 |
| Products › Number Of Units | About 196,200 in the United States, 60 in Canada and 21,000 in Mexico |
| Recall I D | 1606 |
| Remedies › Name | Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit. |
| Importers › Name | Ergotron Inc., of Eagan, Minn. |
| Retailers › Name | AAFES, h.h.Gregg, Sam's Club, Walmart and independent retailers nationwide specializing in electronic supplies and online at Amazon.com from February 2012 to January 2013 for between $50 and $400. |
| Recall Date | 2014-01-24T00:00:00 |
| Description | The adjustable Ergotron interactive wall mount is designed for flat panel displays and televisions which allows users to reposition their display angles. The wall mounts consist of three parts including a wall mount plate for securing the system to the wall; an extendible arm that allows the user to adjust the position of their television in multiple directions and a monitor plate for securing the arm to the television. The recall includes the following model and part numbers: MODEL PART NUMBER UPC/GTIN CODE DATE CODE PLAY40 (Polished, Black) 45-284-026 45-284-223 698833020007 10698833020004 698833020601 10698833020608 ER111107 - ER120905 PLAY40DS (Black) 45-308-223 698833022698 10698833022695 ER120628 - ER120907 PLAY70 (Polished, Black) 45-294-026 45-294-223 698833022588 10698833020585 698833020618 ER120711 - ER120803 ITV-HD (Polished) 45-296-026 698833021004 1195047 - 1207488 ITV-VHD (Polished) 45-304-026 698833021905 1201790 - 1208148 OM80FM 45-367 698833034868 10698833034865 ER120831 OBFM120 45-303-223 698833021875 10698833021872 ER120817- ER121214 OBFM60 60-644-223 698833021851 10698833021858 ER120817- ER121214 OC80FM 45-305 698833022070 10698833022077 ER120518-121102 The model number and date codes are printed on the underside of the arms of the PLAY and ITV models. The date code label for the OM80FM, OBFM120 and OBFM60 models is printed on the front surface of the wall mount bracket. |
| Recall Number | 14090 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/37747r-eng.php |
| Consumer Contact | Ergotron Inc. at (800) 888-8458 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.ergotron.com and click on "Recall Information" at the bottom right footer of the home page for more information. |
| Last Publish Date | 2015-01-08T00:00:00 |
| Manufacturer Countries › Country | China |