Home/Recalls/CPSC-21139
CPSCGeneral Alert

Ergobaby Recalls METROUS Strollers Due to Choking Hazard

Published: May 26, 2021Recall ID: 21139Category: generalCountry: US

Reason for Recall / Hazard

The button on some buckles that release the harness can break and detach when pressed by the user while the child is in the stroller, making it difficult to release, and posing a choking hazard to young children.

Product Description & Identification

This recall involves the Ergobaby METROUS1, METROUS2, or METROUS4 Compact City Strollers. The strollers come with a harness that has a black release button in the middle of the buckle. The model name is located on the inside of the frame, above the right-side rear wheel. The strollers have a black, gray, or teal blue canopy and Ergo Baby printed on the front bottom of the stroller.

Affected Products

METROUS1, METROUS2 and METROUS4 Compact City Strollers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/Ergobaby-Recalls-METROUS-Strollers-Due-to-Choking-Hazard
TitleErgobaby Recalls METROUS Strollers Due to Choking Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledMETROUS1_METROUS2_METROUS4_CompactCityStrollers.png
Images › 1 › CaptionRecalled METROUS1, METROUS2 and METROUS4 Compact City Strollers
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/CloseUpoftherecalledMETROUSstroller.jpg
Images › 2 › CaptionClose Up of the recalled METROUS stroller
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Aviewoftherecalledbuttonontheharness.jpg
Images › 3 › CaptionA view of the recalled button on the harness
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Locationofthemodelname.png
Images › 4 › CaptionLocation of the model name
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledBlackButtonBuckle.png
Images › 5 › CaptionRecalled Black Button Buckle
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/ReplacementGrayButtonBuckle.jpg
Images › 6 › CaptionReplacement Gray Button Buckle
Hazards › NameThe button on some buckles that release the harness can break and detach when pressed by the user while the child is in the stroller, making it difficult to release, and posing a choking hazard to young children.
Injuries › NameThe firm has received 15 consumer reports of the button on the buckle that releases the harness breaking and detaching when pressed by the user, making it difficult to release the buckle. No injuries have been reported.
Products › NameMETROUS1, METROUS2 and METROUS4 Compact City Strollers
Products › Number Of UnitsAbout 2,800
Recall I D9073
Remedies › NameConsumers should immediately stop using the recalled strollers and contact Ergobaby for instructions and a full free replacement restraint harness with buckle.
Importers › NameThe Ergobaby Carrier Inc., of Los Angeles, Calif.
Retailers › NameOnline at ErgoBaby.com, AlbeeBaby.com and Amazon.com from July 2018 through September 2019 for about $300.
Recall Date2021-05-26T00:00:00
DescriptionThis recall involves the Ergobaby METROUS1, METROUS2, or METROUS4 Compact City Strollers. The strollers come with a harness that has a black release button in the middle of the buckle. The model name is located on the inside of the frame, above the right-side rear wheel. The strollers have a black, gray, or teal blue canopy and Ergo Baby printed on the front bottom of the stroller.
Recall Number21139
Remedy Options › OptionReplace
Consumer ContactErgobaby toll-free at 888-416-4888 from 9 a.m. to 5 p.m. PT Monday through Friday, email at Support@Ergobaby.com, or online at www.ergobaby.com and click on "Safety Notifications" at the bottom of the page for more information.
Last Publish Date2021-05-26T00:00:00
Manufacturer Countries › CountryChina