CPSCGeneral Alert
E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Ale...
Published: December 15, 2022Recall ID: 23716Category: generalCountry: US
Reason for Recall / Hazard
The e-bike's battery pack can ignite, posing fire and burn hazards.
Product Description & Identification
This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
Affected Products
Gyroor C3 e-bikes
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Distributed-by-Gyroor-Recall-Alert |
| Title | E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/RecalledGyroorC3e-bike_0.jpg |
| Images › Caption | Recalled Gyroor C3 e-bike |
| Hazards › Name | The e-bike's battery pack can ignite, posing fire and burn hazards. |
| Injuries › Name | Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation. |
| Products › Name | Gyroor C3 e-bikes |
| Products › Number Of Units | About 3,300 |
| Recall I D | 9479 |
| Remedies › Name | Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly. |
| Retailers › Name | Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600. |
| Recall Date | 2022-12-15T00:00:00 |
| Description | This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube. |
| Distributors › Name | Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China |
| Recall Number | 23716 |
| Manufacturers › Name | Shenzhen Chirrey Technology Co., Ltd., of China |
| Remedy Options › Option | Repair |
| Consumer Contact | Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information. |
| Last Publish Date | 2022-12-15T00:00:00 |
| Manufacturer Countries › Country | China |