CPSCGeneral Alert

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

Name: E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)
Brand: Shenzhen Chirrey Technology Co., Ltd., of China
SKU: CPSC-23716
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: December 15, 2022Recall ID: 23716Category: generalCountry: US

Reason for Recall / Hazard

The e-bike's battery pack can ignite, posing fire and burn hazards.

Product Description & Identification

This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

Affected Products

Gyroor C3 e-bikes

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Distributed-by-Gyroor-Recall-Alert
Title	E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)
Images › U R L	https://www.cpsc.gov/s3fs-public/RecalledGyroorC3e-bike_0.jpg
Images › Caption	Recalled Gyroor C3 e-bike
Hazards › Name	The e-bike's battery pack can ignite, posing fire and burn hazards.
Injuries › Name	Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.
Products › Name	Gyroor C3 e-bikes
Products › Number Of Units	About 3,300
Recall I D	9479
Remedies › Name	Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Retailers › Name	Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.
Recall Date	2022-12-15T00:00:00
Description	This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
Distributors › Name	Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
Recall Number	23716
Manufacturers › Name	Shenzhen Chirrey Technology Co., Ltd., of China
Remedy Options › Option	Repair
Consumer Contact	Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.
Last Publish Date	2022-12-15T00:00:00
Manufacturer Countries › Country	China

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Overview

Recalling FirmShenzhen Chirrey Technology Co., Ltd., of China

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: Shenzhen Chirrey Technology Co., Ltd., of China - E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

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https://therecallfile.com/recalls/e-bikes-recalled-due-to-fire-and-burn-hazards-distributed-by-gyroor-re/CPSC-23716

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E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)