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CPSCGeneral Alert

DYMO Recalls Power Adapters Sold with DYMO Printers Due to Burn Hazard

Published: October 30, 2008Recall ID: 09033Category: generalCountry: US

Reason for Recall / Hazard

The power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.

Product Description & Identification

This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.

Affected Products

DYMO® LabelWriter® Power Adapters used with printers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2009/DYMO-Recalls-Power-Adapters-Sold-with-DYMO-Printers-Due-to-Burn-Hazard-
TitleDYMO Recalls Power Adapters Sold with DYMO Printers Due to Burn Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/~/link/ce83f630b10d4f90918cfa38f5b7e76b.jpg
Images › 1 › CaptionRecalled power adapter
Images › 2 › U R Lhttps://www.cpsc.gov/~/link/74347910e6cc4cefacc6ef0c5caa6b7b.jpg
Images › 2 › CaptionPower adapter with "RoHS" symbol not included in this recall
Hazards › NameThe power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.
Injuries › NameDYMO has received 11 reports of printers overheating and emitting smoke and/or a burnt smell. No injuries have been reported.
Products › NameDYMO® LabelWriter® Power Adapters used with printers
Products › TypeAdapter/Power Supply/Charger/Battery
Products › Category I D1808
Products › Number Of Units17000
Recall I D4996
Remedies › NameConsumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.
Retailers › NameOffice supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.
Recall Date2008-10-30T00:00:00
DescriptionThis recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.
Recall Number09033
Manufacturers › NameDYMO, of Stamford, Conn.
Consumer ContactFor additional information, contact DYMO toll-free at (888) 658-3904 between 9 a.m. and 8 p.m. ET or visit the firm's Web site at www.dymo.com or http://global.dymo.com/poweradapter
Last Publish Date2014-05-23T00:00:00
Manufacturer Countries › CountryChina

Overview

  • Recalling FirmDYMO, of Stamford, Conn.
Official Agency Alert