Dupray Neat Steam Cleaner recalled due to burn hazard
Reason for Recall / Hazard
Burn hazard
Product Description & Identification
Consumers should immediately stop using the recalled product and contact Dupray for a free replacement boiler cap.For more information, consumers can contact Dupray customer service at 1-800-881-8482 between 7:00 am and 6:00 pm EST, Monday to Friday, by email at recall@dupray.com or visit Dupray’s website at https://dupray.com/en-ca/pages/recall Telephone service will be available in English and French.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Dupray Industries Inc.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Affected Products
Dupray Neat Steam Cleaner
Additional Source Details
| Field | Value |
|---|---|
| N I D | 81643 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/dupray-neat-steam-cleaner-recalled-due-burn-hazard |
| Issue | Burn hazard |
| Title | Dupray Neat Steam Cleaner recalled due to burn hazard |
| Product | Dupray Neat Steam Cleaner |
| Archived | 0 |
| Category | Household items |
| Last updated | 2026-02-26 |
| Organization | Consumer product safety |
| What you should do | Consumers should immediately stop using the recalled product and contact Dupray for a free replacement boiler cap.For more information, consumers can contact Dupray customer service at 1-800-881-8482 between 7:00 am and 6:00 pm EST, Monday to Friday, by email at recall@dupray.com or visit Dupray’s website at https://dupray.com/en-ca/pages/recall Telephone service will be available in English and French.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Dupray Industries Inc.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. |