Home/Recalls/CPSC-24321
CPSCGeneral Alert

DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com

Published: July 25, 2024Recall ID: 24321Category: generalCountry: US

Reason for Recall / Hazard

The e-scooter's brakes can fail, posing a risk of serious injury and crash hazard.

Product Description & Identification

This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.

Affected Products

Hover-1 Dynamo E-scooters

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/DGL-Group-Recalls-Hover-1-Dynamo-E-Scooters-Due-to-Risk-of-Serious-Injury-and-Crash-Hazard-Sold-Exclusively-at-Walmart-com
TitleDGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Hover-1-Dynamo.png
Images › 1 › CaptionRecalled Hover-1 Dynamo e-scooter
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Hover-1-label.jpg
Images › 2 › CaptionSerial number with the letters "WY" as the seventh and eighth letter appears on a label on the underside of the recalled e-scooter
Hazards › NameThe e-scooter's brakes can fail, posing a risk of serious injury and crash hazard.
Injuries › NameDGL Group has received 22 reports of the e-scooter's brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains.
Products › NameHover-1 Dynamo E-scooters
Products › Number Of UnitsAbout 4,200
Recall I D10017
Remedies › NameConsumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.
Importers › NameDGL Group Ltd., of Edison, New Jersey
Retailers › NameOnline at Walmart.com from November 2021 through July 2022 for about $200.
Recall Date2024-07-25T00:00:00
DescriptionThis recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.
Recall Number24321
Remedy Options › OptionRefund
Consumer ContactDGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.
Last Publish Date2024-07-25T00:00:00
Manufacturer Countries › CountryChina

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Overview

    Recall Hazard Severity
    Caution (Class III)
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