CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers
USCPSC, Xerox International Partners Announce Retrofit of Network Laser Printers
Reason for Recall / Hazard
Arcing may cause the fuser assembly to overheat, posing a fire hazard.
Product Description & Identification
These network laser printers were manufactured from January 1995 through September 1998. Model numbers are on the top of the unit and on a label located on the rear panel. The retrofit is for the following model numbers: Xerox Engineering Systems - Model 8808 Hitachi Printing Solutions America - Models Typhoon 8 and Typhoon 16 GCC Technologies - Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616
Affected Products
Xerox, Hitachi, and GCC brand laser printers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2003/CPSC-Xerox-International-Partners-Announce-Retrofit-of-Network-Laser-Printers |
| Title | CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Xerox-laser-printer.jpg |
| Images › 1 › Caption | Recalled Xerox laser printer |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Hitachi-laser-printer.jpg |
| Images › 2 › Caption | Recalled Hitachi laser printer |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/GCC-laser-printer.jpg |
| Images › 3 › Caption | Recalled GCC laser printer |
| Hazards › Name | Arcing may cause the fuser assembly to overheat, posing a fire hazard. |
| Injuries › Name | There have been three reports of overheating, causing minor property damage. No injuries have been reported. |
| Products › Name | Xerox, Hitachi, and GCC brand laser printers |
| Products › Type | Computer Equipment |
| Products › Category I D | 1893 |
| Products › Number Of Units | About 17,000 |
| Recall I D | 2472 |
| Remedies › Name | Users should (1) switch off the printer power when unattended; (2) ensure that the "power save" mode is enabled; and (3) contact their commercial distributor for information on obtaining a free retrofit. |
| Retailers › Name | Xerox Engineering Systems, Hitachi Printing Solutions America and GCC Technologies sold the printers nationwide for prices ranging from $1,599 to $6,999. |
| Recall Date | 2003-01-29T00:00:00 |
| Description | These network laser printers were manufactured from January 1995 through September 1998. Model numbers are on the top of the unit and on a label located on the rear panel. The retrofit is for the following model numbers: Xerox Engineering Systems - Model 8808 Hitachi Printing Solutions America - Models Typhoon 8 and Typhoon 16 GCC Technologies - Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616 |
| Distributors › Name | Xerox International Partners, of Palo Alto, Calif. |
| Recall Number | 03519 |
| Consumer Contact | Xerox Engineering Systems (800) 240-5816 between 8:00 a.m. to 5:00 p.m. CST. Hitachi Printing Solutions America (800) 240-5497 between 8:00 a.m. to 5:00 p.m. CST www.hitachi-printingsolutions.us GCC Technologies (800) 422-7777 between 8:00 a.m. to 5:00 p.m. EST www.gcctech.com |
| Last Publish Date | 2025-07-08T00:00:00 |
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