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CPSCGeneral Alert

CPSC, Whirlpool Announce Recall of Cooking Products

Published: August 26, 2004Recall ID: 04577Category: generalCountry: US

Reason for Recall / Hazard

All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is not properly grounded.

Product Description & Identification

The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers: Brand Product Model Numbers Serial Number Range Whirlpool Oven-microwave combination GSC XR15 - XR25 Whirlpool Double wall oven RBD XR15 - XR25 KitchenAid Oven-microwave combination KEHC KEMC XR15 - XR25 KitchenAid Electric free standing range KERA2 KERI2 RR15 - RR25 The model and serial numbers are located on a label inside the door of the units.

Affected Products

Freestanding ranges, double ovens, and oven-microwave combinations

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2004/CPSC-Whirlpool-Announce-Recall-of-Cooking-Products
TitleCPSC, Whirlpool Announce Recall of Cooking Products
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/double-oven.jpg
Images › 1 › CaptionRecalled Whirlpool Double Wall Oven
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/oven-microwave.jpg
Images › 2 › CaptionRecalled Oven-Micro Combo
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/oven-range.jpg
Images › 3 › CaptionRecalled KitchenAid Free Standing Range
Hazards › NameAll of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is not properly grounded.
Injuries › NameWhirlpool has received no reports of incidents. This recall is being conducted to prevent the possibility of injuries.
Products › NameFreestanding ranges, double ovens, and oven-microwave combinations
Products › TypeOvens/Stoves/Ranges/Microwaves
Products › Category I D2056
Products › Number Of Units24,500
Recall I D2776
Remedies › NameConsumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.
Retailers › NameDepartment, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units, from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.
Recall Date2004-08-26T00:00:00
DescriptionThe recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers: Brand Product Model Numbers Serial Number Range Whirlpool Oven-microwave combination GSC XR15 - XR25 Whirlpool Double wall oven RBD XR15 - XR25 KitchenAid Oven-microwave combination KEHC KEMC XR15 - XR25 KitchenAid Electric free standing range KERA2 KERI2 RR15 - RR25 The model and serial numbers are located on a label inside the door of the units.
Recall Number04577
Manufacturers › NameWhirlpool Corp., of Benton Harbor, Mich.
Consumer ContactConsumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.
Last Publish Date2025-04-23T00:00:00
Manufacturer Countries › CountryUnited States

Overview

  • Recalling FirmWhirlpool Corp., of Benton Harbor, Mich.
Official Agency Alert