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CPSCGeneral Alert

CPSC, West Bend Announce Recall of Water Distillers

Published: September 7, 1999Recall ID: 99170Category: generalCountry: US

Reason for Recall / Hazard

Fire & Fire-Related Burn

Product Description & Identification

Originally issued September 7, 1999, Revised March 31, 2004 Release # 99-170 Company Phone Number: (262) 626-8623 CPSC Consumer Hotline: (800) 638-2772CPSC Media Contact: (301) 504-7908West Bend Contact: Pam Ranke, (414) 334-6822 Note: telephone number change CPSC, West Bend Announce Recall of Water Distillers WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the West Bend Co., of West Bend, Wis., is recalling about 16,000 model W10120 water distillers used to purify water. These distillers can overheat, posing a fire hazard. West Bend has received three reports of these distillers overheating and catching fire. There have been no reports of injuries. The oval-shaped distillers purify water, are made of white plastic, and have a clear, blue collection jug. The housing looks similar to a large automatic coffeemaker. They were sold under various trademarks which are printed on the front of the distillers. These trademarks include Millennium, Mountain Stream, Pure Logic, Sci Can, WaterWise, TIC, Usana, Table Charm, Roex and West Bend. A label on the bottom of the unit has the model number, W10120, and a date code from 9722 to 9848 in black print. Labels with red or gold print are not part of the recall. Direct selling dealers and door-to-door sales representatives nationwide sold these recalled distillers from May 1998 through August 1999 for about $500. Consumers should stop using these water distillers immediately. Consumers should call West Bend to get free pickup and repair of the water distillers. In addition, the company will return each repaired water distiller with three free charcoal post filters and an additional year warranty. For more information or to have your water distiller repaired, call West Bend at (262) 626-8623

Affected Products

Millennium water distillers; Mountain Stream water distillers; Pure Logic water distillers; Roex water distillers; Sci Can water distillers; Table Charm water distillers; TIC water distillers; Usana water distillers; WaterWise water distillers; West Bend water distillers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/1999/CPSC-West-Bend-Announce-Recall-of-Water-Distillers
TitleCPSC, West Bend Announce Recall of Water Distillers
Hazards › NameFire & Fire-Related Burn
Products › 1 › NameMillennium water distillers
Products › 2 › NameMountain Stream water distillers
Products › 3 › NamePure Logic water distillers
Products › 4 › NameRoex water distillers
Products › 5 › NameSci Can water distillers
Products › 5 › TypeWater Distillers/Coolers/Purifiers
Products › 5 › Category I D2230
Products › 6 › NameTable Charm water distillers
Products › 7 › NameTIC water distillers
Products › 8 › NameUsana water distillers
Products › 9 › NameWaterWise water distillers
Products › 10 › NameWest Bend water distillers
Recall I D6335
Recall Date1999-09-07T00:00:00
DescriptionOriginally issued September 7, 1999, Revised March 31, 2004 Release # 99-170 Company Phone Number: (262) 626-8623 CPSC Consumer Hotline: (800) 638-2772CPSC Media Contact: (301) 504-7908West Bend Contact: Pam Ranke, (414) 334-6822 Note: telephone number change CPSC, West Bend Announce Recall of Water Distillers WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the West Bend Co., of West Bend, Wis., is recalling about 16,000 model W10120 water distillers used to purify water. These distillers can overheat, posing a fire hazard. West Bend has received three reports of these distillers overheating and catching fire. There have been no reports of injuries. The oval-shaped distillers purify water, are made of white plastic, and have a clear, blue collection jug. The housing looks similar to a large automatic coffeemaker. They were sold under various trademarks which are printed on the front of the distillers. These trademarks include Millennium, Mountain Stream, Pure Logic, Sci Can, WaterWise, TIC, Usana, Table Charm, Roex and West Bend. A label on the bottom of the unit has the model number, W10120, and a date code from 9722 to 9848 in black print. Labels with red or gold print are not part of the recall. Direct selling dealers and door-to-door sales representatives nationwide sold these recalled distillers from May 1998 through August 1999 for about $500. Consumers should stop using these water distillers immediately. Consumers should call West Bend to get free pickup and repair of the water distillers. In addition, the company will return each repaired water distiller with three free charcoal post filters and an additional year warranty. For more information or to have your water distiller repaired, call West Bend at (262) 626-8623
Recall Number99170
Manufacturers › 1 › NameTIC
Manufacturers › 2 › NameRoex
Manufacturers › 3 › NameWaterWise
Manufacturers › 4 › NameTable Charm
Manufacturers › 5 › NameMountain Stream
Manufacturers › 6 › NameUsana
Manufacturers › 7 › NameSci Can
Manufacturers › 8 › NameWest Bend
Manufacturers › 9 › NamePure Logic
Manufacturers › 10 › NameMillennium
Last Publish Date2014-05-23T00:00:00

Overview

  • Recalling FirmTIC, Roex, WaterWise, Table Charm, Mountain Stream, Usana, Sci Can, West Bend, Pure Logic, Millennium
Official Agency Alert