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CPSCGeneral Alert

CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Syst...

Published: April 28, 2004Recall ID: 04129Category: generalCountry: US

Reason for Recall / Hazard

Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.

Product Description & Identification

The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.

Affected Products

TrojanUVMax® Water Disinfection System

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2004/CPSC-Trojan-Technologies-Announce-Recall-of-Residential-Water-Disinfection-Systems-
TitleCPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/trojanUVmax-water-disinfection.jpg
Images › 1 › CaptionRecalled TrojanUVMax® Water Disinfection System
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/trojanUVmax-lamp-steel-chamber.jpg
Images › 2 › CaptionRecalled UV lamp and steel chamber
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/trojanUVmax-harness-pins.jpg
Images › 3 › CaptionRecalled wiring harness and lamp pins
Hazards › NameSome of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
Injuries › NameTrojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.
Products › NameTrojanUVMax® Water Disinfection System
Products › TypeWater Distillers/Coolers/Purifiers
Products › Category I D2230
Products › Number Of UnitsAbout 3,900 sold in the U.S. (About 12,500 sold worldwide)
Recall I D2609
Remedies › NameContact Trojan Technologies to arrange a free lamp repair or replacement.
Retailers › NameWater treatment dealers, plumbing stores and through direct sales from plumbers, from August 2000 through April 2004, for between $500 and $1,500.
Recall Date2004-04-28T00:00:00
DescriptionThe recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.
Recall Number04129
Manufacturers › NameTrojan Technologies Inc., of London, Ontario, Canada
Consumer ContactConsumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.
Last Publish Date2025-02-10T00:00:00
Manufacturer Countries › 1 › CountryUnited States
Manufacturer Countries › 2 › CountryCanada

Overview

  • Recalling FirmTrojan Technologies Inc., of London, Ontario, Canada
Official Agency Alert