CPSCGeneral Alert

CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems

Name: CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems
Brand: Trojan Technologies Inc., of London, Ontario, Canada
SKU: CPSC-04129
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: April 28, 2004Recall ID: 04129Category: generalCountry: US

Reason for Recall / Hazard

Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.

Product Description & Identification

The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.

Affected Products

TrojanUVMax® Water Disinfection System

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2004/CPSC-Trojan-Technologies-Announce-Recall-of-Residential-Water-Disinfection-Systems-
Title	CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/trojanUVmax-water-disinfection.jpg
Images › 1 › Caption	Recalled TrojanUVMax® Water Disinfection System
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/trojanUVmax-lamp-steel-chamber.jpg
Images › 2 › Caption	Recalled UV lamp and steel chamber
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/trojanUVmax-harness-pins.jpg
Images › 3 › Caption	Recalled wiring harness and lamp pins
Hazards › Name	Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
Injuries › Name	Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.
Products › Name	TrojanUVMax® Water Disinfection System
Products › Type	Water Distillers/Coolers/Purifiers
Products › Category I D	2230
Products › Number Of Units	About 3,900 sold in the U.S. (About 12,500 sold worldwide)
Recall I D	2609
Remedies › Name	Contact Trojan Technologies to arrange a free lamp repair or replacement.
Retailers › Name	Water treatment dealers, plumbing stores and through direct sales from plumbers, from August 2000 through April 2004, for between $500 and $1,500.
Recall Date	2004-04-28T00:00:00
Description	The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.
Recall Number	04129
Manufacturers › Name	Trojan Technologies Inc., of London, Ontario, Canada
Consumer Contact	Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.
Last Publish Date	2025-02-10T00:00:00
Manufacturer Countries › 1 › Country	United States
Manufacturer Countries › 2 › Country	Canada

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Overview

Recalling FirmTrojan Technologies Inc., of London, Ontario, Canada

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: Trojan Technologies Inc., of London, Ontario, Canada - CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems

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https://therecallfile.com/recalls/cpsc-trojan-technologies-announce-recall-of-residential-water-disinfec/CPSC-04129

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CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems