Home/Recalls/CPSC-03075
CPSCGeneral Alert

CPSC, Tim Hortons Announce Recall of Travel Mugs

Published: January 28, 2003Recall ID: 03075Category: generalCountry: US

Reason for Recall / Hazard

The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.

Product Description & Identification

This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.

Affected Products

Tim Hortons 15-ounce stainless steel travel mugs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2003/CPSC-Tim-Hortons-Announce-Recall-of-Travel-Mugs-
TitleCPSC, Tim Hortons Announce Recall of Travel Mugs
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/tim-hortons-mug.jpg
Images › 1 › CaptionRecalled Tim Hortons 15-ounce stainless steel travel mug
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/tim-hortons-mug-bottom.jpg
Images › 2 › CaptionBottom of Recalled Travel Mug
Hazards › NameThe lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.
Injuries › NameTim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.
Products › NameTim Hortons 15-ounce stainless steel travel mugs
Products › TypeMugs
Products › Category I D2051
Products › Number Of UnitsAbout 6,500
Recall I D2348
Remedies › NameConsumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.
Retailers › NameTim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada sold the mugs, from October 2002 through January 2003, for about $15
Recall Date2003-01-28T00:00:00
DescriptionThis recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.
Distributors › 1 › NameTim Hortons of Oakville, Ontario, Canada
Distributors › 2 › NameThermo- Serv®, of Dallas, TX
Recall Number03075
Consumer ContactFor more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.timhortons.com
Last Publish Date2025-05-16T00:00:00
Manufacturer Countries › CountryChina