CPSCGeneral Alert
CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers
Published: September 25, 2003Recall ID: 03197Category: generalCountry: US
Reason for Recall / Hazard
Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.
Product Description & Identification
Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003
Affected Products
Sony VAIO notebook computers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2003/CPSC-Sony-Electronics-Inc-Announce-Recall-of-Certain-VAIO-Notebook-Computers |
| Title | CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Sony-VAIO-notebook.jpg |
| Images › Caption | Recalled Sony VAIO notebook computer |
| Hazards › Name | Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings. |
| Injuries › Name | None reported. |
| Products › Name | Sony VAIO notebook computers |
| Products › Type | Computer Equipment |
| Products › Category I D | 1893 |
| Products › Number Of Units | About 5,600 |
| Recall I D | 2448 |
| Remedies › Name | Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase. |
| Retailers › Name | Electronic and computer stores nationwide, from June 2003 through July 2003, for about $1,500. |
| Recall Date | 2003-09-25T00:00:00 |
| Description | Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003 |
| Recall Number | 03197 |
| Manufacturers › Name | Sony Corp., of Tokyo, Japan |
| Consumer Contact | Call Sony at (800) 880-9743 anytime or visit their website at www.sony.com/pcsupport |
| Last Publish Date | 2025-06-30T00:00:00 |
| Manufacturer Countries › Country | China |