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CPSCGeneral Alert

CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices

Published: September 10, 2003Recall ID: 03181Category: generalCountry: US

Reason for Recall / Hazard

A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.

Product Description & Identification

The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.

Affected Products

OnQ Telephone Line-Sharing Devices

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2003/CPSC-OnQ-Technologies-Announce-Recall-of-Telephone-Line-Sharing-Devices-
TitleCPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices
Images › U R Lhttps://www.cpsc.gov/s3fs-public/OnQ-phone-sharing.jpg
Images › CaptionRecalled "OnQ" Telephone Line-Sharing Device
Hazards › NameA security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
Injuries › NameNone reported.
Products › NameOnQ Telephone Line-Sharing Devices
Products › TypeTelephones, Cell Phones & Accessories
Products › Category I D2167
Products › Number Of Units3,000
Recall I D2435
Remedies › NameConsumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
Retailers › NameDistributors of electrical devices and sold by professional installers nationwide and in Canada, between November 2002 and June 2003, for about $80.
Recall Date2003-09-10T00:00:00
DescriptionThe recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
Recall Number03181
Manufacturers › NameOnQ Technologies, of Middletown, Pa.
Consumer ContactCall OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com
Last Publish Date2025-06-20T00:00:00
Manufacturer Countries › CountryUnited States

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Overview

  • Recalling FirmOnQ Technologies, of Middletown, Pa.
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: OnQ Technologies, of Middletown, Pa. - CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices

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