CPSCGeneral Alert
CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices
Published: September 10, 2003Recall ID: 03181Category: generalCountry: US
Reason for Recall / Hazard
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
Product Description & Identification
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
Affected Products
OnQ Telephone Line-Sharing Devices
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2003/CPSC-OnQ-Technologies-Announce-Recall-of-Telephone-Line-Sharing-Devices- |
| Title | CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices |
| Images › U R L | https://www.cpsc.gov/s3fs-public/OnQ-phone-sharing.jpg |
| Images › Caption | Recalled "OnQ" Telephone Line-Sharing Device |
| Hazards › Name | A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries. |
| Injuries › Name | None reported. |
| Products › Name | OnQ Telephone Line-Sharing Devices |
| Products › Type | Telephones, Cell Phones & Accessories |
| Products › Category I D | 2167 |
| Products › Number Of Units | 3,000 |
| Recall I D | 2435 |
| Remedies › Name | Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device. |
| Retailers › Name | Distributors of electrical devices and sold by professional installers nationwide and in Canada, between November 2002 and June 2003, for about $80. |
| Recall Date | 2003-09-10T00:00:00 |
| Description | The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs. |
| Recall Number | 03181 |
| Manufacturers › Name | OnQ Technologies, of Middletown, Pa. |
| Consumer Contact | Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com |
| Last Publish Date | 2025-06-20T00:00:00 |
| Manufacturer Countries › Country | United States |