CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot
USCPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot
Recalling Firm: National Service Industries Inc. (NSI), of Atlanta, Ga.
Reason for Recall / Hazard
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
Product Description & Identification
Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.
Affected Products
Zep Commercial cleaners: Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2001/CPSC-National-Service-Industries-Inc-Announce-Recall-of-Zep-Commercial-Cleaners-Sold-at-The-Home-Depot |
| Title | CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot |
| Images › U R L | https://www.cpsc.gov/s3fs-public/zep-cleaners.jpeg |
| Images › Caption | Recalled Zep Commercial cleaners |
| Hazards › Name | Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes. |
| Injuries › Name | NSI has received 10 reports from consumers of the bottles of these cleaners leaking, including three injuries consisting of one report of a chemical burn to a consumer's forearm and two reports of the cleaner getting into consumers' eyes. |
| Products › Name | Zep Commercial cleaners: Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner |
| Products › Type | Cleaners/Cleaning Products |
| Products › Category I D | 1884 |
| Products › Number Of Units | About 1.4 million |
| Recall I D | 490 |
| Remedies › Name | Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund. |
| Retailers › Name | The Home Depot stores nationwide exclusively sold these cleaners, from January 1998 through February 2001, for between $3 and $4. |
| Recall Date | 2001-03-09T00:00:00 |
| Description | Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name. |
| Recall Number | 01102 |
| Manufacturers › Name | National Service Industries Inc. (NSI), of Atlanta, Ga. |
| Consumer Contact | For more information, call Zep Commercial toll-free at (888) 805-HELP between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.zepcommercial.com, or e-mail the firm at zephelp@zepcommercial.com |
| Last Publish Date | 2026-02-03T00:00:00 |
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Recalling FirmNational Service Industries Inc. (NSI), of Atlanta, Ga.
📢 Share Warning
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: National Service Industries Inc. (NSI), of Atlanta, Ga. - CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot Check if your household is affected: https://therecallfile.com/recalls/cpsc-national-service-industries-inc-announce-recall-of-zep-commercial/CPSC-01102
Join Alertlist
Get instant email updates whenever critical safety recalls like this are published.
Featured on Product Hunt
Help support our public safety mission and check out our community launch.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Related Recalls
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag