CPSC, IBM Announce Recall to Repair Computer Monitors
USCPSC, IBM Announce Recall to Repair Computer Monitors
Reason for Recall / Hazard
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
Product Description & Identification
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.
Affected Products
IBM G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT Computer Monitors
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2003/CPSC-IBM-Announce-Recall-to-Repair-Computer-Monitors- |
| Title | CPSC, IBM Announce Recall to Repair Computer Monitors |
| Images › U R L | https://www.cpsc.gov/s3fs-public/IBM-monitor-G51.jpg |
| Images › Caption | Recalled IBM Computer Monitor |
| Hazards › Name | The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers. |
| Injuries › Name | IBM has received five reports of monitors overheating and smoking, including one report of minor property damage. No injuries have been reported. |
| Products › Name | IBM G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT Computer Monitors |
| Products › Type | Computer Equipment |
| Products › Category I D | 1893 |
| Products › Number Of Units | 56,000 |
| Recall I D | 2361 |
| Remedies › Name | Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement. |
| Retailers › Name | IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors, from June 1997 through December 1998, for about $370. |
| Recall Date | 2003-03-04T00:00:00 |
| Description | The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units. |
| Distributors › Name | IBM, of Armonk, N.Y. |
| Recall Number | 03088 |
| Consumer Contact | For more information, consumers can log on the company's website at www.ibm.com/pc/g51recall |
| Last Publish Date | 2025-05-21T00:00:00 |
| Manufacturer Countries › 1 › Country | China |
| Manufacturer Countries › 2 › Country | Malaysia |
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