CPSC, Controlled Energy Corporation Announce Recall of Water Heaters
USCPSC, Controlled Energy Corporation Announce Recall of Water Heaters
Reason for Recall / Hazard
The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.
Product Description & Identification
The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater.
Affected Products
AquaStar natural gas water heaters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2001/CPSC-Controlled-Energy-Corporation-Announce-Recall-of-Water-Heaters |
| Title | CPSC, Controlled Energy Corporation Announce Recall of Water Heaters |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/AquaStar-water-heater.jpeg |
| Images › 1 › Caption | Recalled AquaStar natural gas water heater |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/AquaStar-water-heater-2.jpeg |
| Images › 2 › Caption | Recalled AquaStar natural gas water heater |
| Hazards › Name | The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death. |
| Injuries › Name | CPSC and Controlled Energy have received reports of two deaths and two injuries in Manitoba, Canada, reportedly caused by the release of carbon monoxide from the water heater. |
| Products › Name | AquaStar natural gas water heaters |
| Products › Type | Gas Water Heaters & Accessories |
| Products › Category I D | 1969 |
| Products › Number Of Units | About 320 |
| Recall I D | 454 |
| Remedies › Name | Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber. |
| Retailers › Name | The water heaters were sold nationwide through plumbing supply stores and plumbing contractors from March 1997 to January 2001, for about $440, plus installation. |
| Recall Date | 2001-02-15T00:00:00 |
| Description | The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater. |
| Distributors › Name | Controlled Energy Corporation (CEC), of Waitsfield, Vt. |
| Recall Number | 01085 |
| Consumer Contact | Consumers may call Controlled Energy Corporation toll-free at (800) 642-3111 between 8:30 a.m. and 7 p.m. ET Monday through Friday. |
| Last Publish Date | 2026-01-26T00:00:00 |
| Manufacturer Countries › Country | Portugal |
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