CPSCGeneral Alert
CPSC, Compaq Announce Recall of Notebook Computer Battery Packs
Published: October 27, 2000Recall ID: 01022Category: generalCountry: US
Reason for Recall / Hazard
These battery packs can short circuit, causing them to overheat, release smoke and possibly catch fire.
Product Description & Identification
The recalled battery packs were sold with Compaq's Armada E500 and V300 notebook computers. Writing on the batteries include "Compaq" and "Assembled in Taiwan." The battery pack can be identified by a date code and serial number on the white label to the right of the battery connector. Date code TCGK with a serial number from 00001 to 10500, 20001 to 21800, and 40001 to 83100, or Date code TCHK with a serial number from 40001 to 44700
Affected Products
Battery packs used with Compaq Armada notebook computers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2001/CPSC-Compaq-Announce-Recall-of-Notebook-Computer-Battery-Packs |
| Title | CPSC, Compaq Announce Recall of Notebook Computer Battery Packs |
| Images › U R L | https://www.cpsc.gov/s3fs-public/compaq-battery-pack.jpg |
| Images › Caption | Recalled Battery pack used with Compaq Armada notebook computer |
| Hazards › Name | These battery packs can short circuit, causing them to overheat, release smoke and possibly catch fire. |
| Injuries › Name | Compaq has received one report of a battery pack overheating, and damaging the notebook computer. No injuries were reported. |
| Products › Name | Battery packs used with Compaq Armada notebook computers |
| Products › Type | Adapter/Power Supply/Charger/Battery |
| Products › Category I D | 1808 |
| Products › Number Of Units | About 55,000 |
| Recall I D | 218 |
| Remedies › Name | Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the recalled batteries will receive two free battery packs for each recalled battery pack they return. |
| Importers › Name | Compaq Computer Corp., of Houston, Texas |
| Retailers › Name | Compaq dealers sold these battery packs worldwide with notebook computers and separately, from June 2000 through July 2000. The notebook computers sold for between $1,800 and $3,800, and the individual batteries sold for about $165. |
| Recall Date | 2000-10-27T00:00:00 |
| Description | The recalled battery packs were sold with Compaq's Armada E500 and V300 notebook computers. Writing on the batteries include "Compaq" and "Assembled in Taiwan." The battery pack can be identified by a date code and serial number on the white label to the right of the battery connector. Date code TCGK with a serial number from 00001 to 10500, 20001 to 21800, and 40001 to 83100, or Date code TCHK with a serial number from 40001 to 44700 |
| Recall Number | 01022 |
| Consumer Contact | For more information, call Compaq at (800) 889-7613 between 7 a.m. and 7 p.m. CT Monday through Friday. |
| Last Publish Date | 2025-12-08T00:00:00 |
| Manufacturer Countries › Country | Taiwan |