CPSC, Cisco Announce Recall of Power Adapters
Reason for Recall / Hazard
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
Product Description & Identification
This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR
Affected Products
Power adapters used with certain Cisco ADSL Routers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2002/CPSC-Cisco-Announce-Recall-of-Power-Adapters |
| Title | CPSC, Cisco Announce Recall of Power Adapters |
| Images › U R L | https://www.cpsc.gov/s3fs-public/power-adaptor.jpeg |
| Images › Caption | Recalled power adaptor |
| Hazards › Name | The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard. |
| Injuries › Name | Cisco has received one report of an adapter overheating. No injuries or property damage have been reported. |
| Products › Name | Power adapters used with certain Cisco ADSL Routers |
| Products › Type | Adapter/Power Supply/Charger/Battery |
| Products › Category I D | 1808 |
| Products › Number Of Units | About 95,000 |
| Recall I D | 2028 |
| Remedies › Name | Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement. |
| Retailers › Name | Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001. |
| Recall Date | 2001-10-16T00:00:00 |
| Description | This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR |
| Distributors › Name | Cisco Systems Inc., of San Jose, Calif. |
| Recall Number | 02017 |
| Consumer Contact | For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com |
| Last Publish Date | 2025-07-24T00:00:00 |