CPSC, Casio Inc. Announce Recall of Piano Benches
USCPSC, Casio Inc. Announce Recall of Piano Benches
Recalling Firm: Casio Inc., Dover, N.J.
Reason for Recall / Hazard
The screws and bracket assemblies attaching the legs to the bench can weaken and detach, causing the bench seat to collapse during normal use.
Product Description & Identification
This recall involves two model benches, the Bench DK, made of dark wood and the Bench LT, made of light wood. The bench has a plush leather covering and measures about 22 inches by 13½ inches with 17½-inch tall legs. Each bench comes with a small sticker that reads, "Made in China" and some units have a gold emblem that reads, "GAO JI CHUANG." Benches were sold separately and with Casio's electronic pianos.
Affected Products
Piano Bench
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2004/CPSC-Casio-Inc-Announce-Recall-of-Piano-Benches- |
| Title | CPSC, Casio Inc. Announce Recall of Piano Benches |
| Images › U R L | https://www.cpsc.gov/s3fs-public/piano-bench.jpg |
| Images › Caption | Recalled piano bench |
| Hazards › Name | The screws and bracket assemblies attaching the legs to the bench can weaken and detach, causing the bench seat to collapse during normal use. |
| Injuries › Name | Casio has received four reports of bracket assemblies failing, including one report of a consumer sustaining a fractured wrist when their bench collapsed. |
| Products › Name | Piano Bench |
| Products › Type | Chairs, Stools & Benches |
| Products › Category I D | 1877 |
| Products › Number Of Units | 18,000 |
| Recall I D | 2611 |
| Remedies › Name | Consumers should stop using the benches immediately and contact Casio for instructions on how to return the product for a full refund plus an incentive payment. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 from Costco Wholesale Corporation should return only the bench to their local Costco retailer. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 or PX100 from Sam's Club will receive a box, instructions, and a return label to return the bench back to Casio. Do not return benches to Sam's Clubs. Consumers who purchased the keyboard and bench together will receive $125 toward the purchase of a replacement bench and consumers who purchased a bench separately will receive a full refund of the purchase price plus a $25 incentive payment. |
| Retailers › Name | Music instrument retailers, Sam's Club, Costco Wholesale and on Casio's Web site nationwide, between September 2003 and March 2004, for about $99. The benches sold by Sam's Club and Costco were unassembled and included a Casio Electronic Piano and piano stand. The benches distributed by music instrument retailers were assembled and sold as stand-alone products. |
| Recall Date | 2004-05-05T00:00:00 |
| Description | This recall involves two model benches, the Bench DK, made of dark wood and the Bench LT, made of light wood. The bench has a plush leather covering and measures about 22 inches by 13½ inches with 17½-inch tall legs. Each bench comes with a small sticker that reads, "Made in China" and some units have a gold emblem that reads, "GAO JI CHUANG." Benches were sold separately and with Casio's electronic pianos. |
| Recall Number | 04132 |
| Manufacturers › Name | Casio Inc., Dover, N.J. |
| Consumer Contact | For more information, consumers should call Casio toll-free at (800) 454-4678 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.casio.com |
| Last Publish Date | 2025-02-11T00:00:00 |
| Manufacturer Countries › Country | China |
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Overview
- Recalling FirmCasio Inc., Dover, N.J.
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🚨 SAFETY ALERT: Casio Inc., Dover, N.J. - CPSC, Casio Inc. Announce Recall of Piano Benches Check if your household is affected: https://therecallfile.com/recalls/cpsc-casio-inc-announce-recall-of-piano-benches/CPSC-04132
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