CPSCGeneral Alert
CPSC, Carrier Commercial Refrigeration, Inc. Announce Recall of Grocery Frozen F...
Published: June 16, 2004Recall ID: 04163Category: generalCountry: US
Reason for Recall / Hazard
Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
Product Description & Identification
The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case.
Affected Products
Defrost heaters used in grocery store frozen food cases
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2004/CPSC-Carrier-Commercial-Refrigeration-Inc-Announce-Recall-of-Grocery-Frozen-Food-Case-Heaters- |
| Title | CPSC, Carrier Commercial Refrigeration, Inc. Announce Recall of Grocery Frozen Food Case Heaters |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/defrost-heater-1.jpg |
| Images › 1 › Caption | Recalled Frozen Food Case Heater |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/defrost-heater-2.jpg |
| Images › 2 › Caption | Recalled Frozen Food Case Heater |
| Hazards › Name | Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders. |
| Injuries › Name | Carrier Commercial Refrigeration Inc. has reports of four incidents where the defrost heater forcefully ejected and, in two instances, the defrost heater penetrated through the end of the frozen food case. In one incident, a consumer's leg was broken. |
| Products › Name | Defrost heaters used in grocery store frozen food cases |
| Products › Type | Electric Heaters |
| Products › Category I D | 1924 |
| Products › Number Of Units | 16,000 |
| Recall I D | 2639 |
| Remedies › Name | Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases. |
| Retailers › Name | Grocery stores nationwide use these wide island frozen food end cap cases with defrost heaters to display food items. The cases with heaters were sold by Tyler Refrigeration, from the mid-1970s to the present. |
| Recall Date | 2004-06-16T00:00:00 |
| Description | The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case. |
| Recall Number | 04163 |
| Manufacturers › 1 › Name | Electro-Heat Inc., of Allegan, Mich. |
| Manufacturers › 2 › Name | Tyler Refrigeration, of Waxahachie, Texas, a division of Carrier Commercial Refrigeration Inc., of Charlotte, N.C. |
| Consumer Contact | For more information, contact Tyler's toll-free number at (800) 992-3744 x804 between 8 a.m. and 5 p.m. ET Monday through Friday. |
| Last Publish Date | 2025-02-25T00:00:00 |
| Manufacturer Countries › Country | United States |
Overview
- Recalling FirmElectro-Heat Inc., of Allegan, Mich., Tyler Refrigeration, of Waxahachie, Texas, a division of Carrier Commercial Refrigeration Inc., of Charlotte, N.C.